If you’re looking for creative ways to grow your sales this year, branded merchandise should be a key part of your strategy. Too often, businesses treat promo products as afterthoughts—something you slap a logo on and hand out at events. But when used strategically, branded merch can help you increase engagement, drive conversions, and build long-term customer relationships.
In this post (and video), we’re sharing five powerful ways you can use branded merchandise to boost your sales in 2024.
Use Branded Merch to Improve Direct Mail
Direct mail still works—but with today’s digital noise, you need to make sure your piece gets opened. That’s where branded merch comes in.
By adding a small promotional product to your mailer, you make it “bumpy,” which naturally increases curiosity. People want to see what’s inside. And here’s the kicker:
💡 Studies show that adding branded merch to direct mail can increase open rates by up to 75%!
Yes, this will increase the cost per piece. But if your offer is strong, dramatically improving your open rates will lead to higher conversions and sales. If you’re already investing in direct mail, adding branded merch can significantly boost your ROI.
Use Branded Merch to Improve Show Rates
Getting people to show up for appointments, meetings, or events is a challenge—whether you’re a dentist, gym owner, or service provider. One smart way to increase attendance is to use branded merch as an incentive.
Here’s how it works: Offer people a choice of branded merch BEFORE they arrive.
For example, when scheduling a new appointment, you could ask:
🛍️ “Would you prefer the red tumbler or the blue tumbler when you come in?”
This small tactic taps into the power of commitment and consistency. When someone chooses, they feel more invested in showing up. And more people following through on appointments means more sales for your business.
Use Branded Merch to Incentivize Referrals
Referrals are one of the best ways to grow a business. When people recommend you, they bring in warmer leads who already trust you. But sometimes, customers need a nudge to make those introductions.
That’s where branded merch comes in.
When you create a referral program using high-quality branded products, you turn your customers into brand ambassadors. They wear, use, and talk about your merch—spreading the word about your business in an organic way.
📣 Pro Tip: The best referral gifts aren’t just “cheap swag.” Pick something people actually want to use—like premium drinkware, apparel, or tech accessories. This increases the likelihood that they’ll share it, talk about it, and send new business your way.
Use Branded Merch for Brand Marketing (Not Just Direct Marketing)
Most businesses focus on direct marketing—ads, sales funnels, and emails designed to drive immediate action. While these are important, brand marketing is what keeps you at the top of your mind in the long term.
And guess what? Branded merch is one of the best tools for brand marketing.
Why? Because it makes your brand omnipresent in your audience’s daily life.
Imagine your target customer drinking their coffee every morning out of your branded tumbler. Or pulling out your custom notebook at every meeting. That constant exposure builds brand familiarity and trust—so when they’re finally ready to buy, you’re the first name they think of.
✅ Direct marketing = asking for the sale immediately.
✅ Brand marketing = building long-term relationships that lead to future sales.
Great marketing needs both. Use branded merch strategically to be everywhere for your ideal customers.
Create a Quarterly Appreciation Program for Your Top Customers
It’s important to focus on getting new customers—but don’t forget to take care of the ones you already have.
Your top 20% of customers likely generate 80% of your revenue (hello, Pareto Principle). The best way to keep them loyal? Show them you appreciate them without always asking for money.
A Quarterly Appreciation Program is a simple way to do this. Every three months, send your top clients a thoughtful branded gift—something useful, high-quality, and unexpected.
Why does this work?
💡 Loyal customers spend more and refer others.
💡 A thank-you gift strengthens relationships and reduces churn.
💡 Most businesses don’t do this—so it makes you stand out!
Remember: People like to do business with those who appreciate them. A well-executed appreciation program can have a massive impact on repeat sales and referrals.
Start Using Branded Merch to Grow Your Sales This Year
Branded merch isn’t just about slapping your logo on a product and hoping for the best. When used strategically, it can:
✅ Get more people to open your direct mail
✅ Improve show-up rates for appointments & events
✅ Incentivize referrals and build a community
✅ Strengthen your brand marketing strategy
✅ Show appreciation to your best customers
If you’re ready to put these strategies to work in your business, we’d love to help! At Hasseman Marketing, we specialize in helping businesses use branded merchandise to drive real results.
🚀 Let’s create a plan for you. Contact us today, and let’s talk about how to use branded merch to grow your sales this year!
If you need help hitting the TARGET with your branded merch, reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
