(Coshocton, OH)—Coshocton-based marketing firm and promotional products distributor Hasseman Marketing & Communications is growing again. Hasseman Marketing is excited to welcome Briar Swigert to their team. Swigert graduated from Coshocton High School and brings enthusiasm and a hard-working spirit to Hasseman Marketing.
“I am thrilled to have Briar on the team, and cannot wait to see what amazing things he brings to the table,” says Hasseman Marketing CEO, Kirby Hasseman. “Not only does he have a great attitude and is willing to learn, but he is also very diverse in his talents. That will be great for us and our clients!”
In his new role, Briar will lead the print production for Hasseman Marketing and clients as well. This includes business cards, postcards, invitations, letterhead, envelopes, books, calendars, etc. for Hasseman Marketing clients. In addition, Swigert has a creative mind and is learning the digital marketing design side of things as well.
“I am so excited to see what all I get into here,” says Swigert. “I am learning something new each day, and am eager to help Hasseman Marketing and our community with their marketing needs.”
No matter what business you are in, you need to promote yourself if you want to succeed. As Henry Ford famously said, “A man who stops advertising to save money is like a man who stops a clock to save time.” We all need to let our prospects and customers know that we are here to serve them. But you can still do that responsibly. There is a growing number of products in the marketing space that have an eco-friendly component. That way you can promote your business…and do good while you are doing it.
Skylar Hasseman helped us find our favorite pieces of branded merchandise that are eco-friendly. Let’s take a look!
Koozie® Collapsible Eco Can Kooler
This is a staple of the branded merchandise world. Check out this product if you want to make parties more eco-friendly…one beverage at a time! Click here to learn more.
Wood Bottle Opener
Portable and pretty, this custom engraved wooden bottle opener is ready to travel. Its slim 7″ profile makes carrying it in a pocket or purse a breeze, while the metal jaw easily pries open drinks. Perfect for breweries, executives, barbecues, and more. Oh…and did we mention you can get one? Click here to learn more.
Eco-Friendly Reusable Stainless-Steel Straw In An Anodized Travel Container With Carabiner Clip And Cleaning Brush
You are contributing to the 8 million tons of global plastic waste (yearly) every time you order a drink that comes with a straw. And do you know how many straws Americans use in a single day? About 500 million! In view of the staggering figures, it’s easy to figure out how big of an impact we can make just by making small changes to our habits and actions. Click here to learn more.
Budget Balm
This Budget Balm provides promotional value without breaking the bank. It is made using petroleum, mineral oil, coconut oil, paraffin wax, and ozokerite wax. It’s also Vegan and Made in the USA. There is a lot to love about it and you can find more information here.
You want a really cool t-shirt to promote your brand…but you want to feel good about it. Right? This might be your answer. This t-shirt from Next Level is made of approximately 4 recycled RPET bottles per shirt. Learn more here.
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It’s funny. So many of us said something like, “If we can just get through 2020, everything will be okay.” And of course, as we look back at the tumultuous year that was 2021, we understand that watching the ball drop on New Year’s Eve is not a solution. 2020 was a tough year, to be sure. There were plenty of lessons to learn. We actually wrote a blog about a few of those lessons here. So to put a bow on 2021, we wanted to do our Hasseman Marketing Year In Review…through our content!
The Supply Chain Challenges
You are probably tired of hearing about challenges with the supply chain. I get it. We have been talking about them since back in April. We even wrote this blog back in July saying that organizations should order their holiday gifts then. This is not an “I told you so” moment. It’s just an acknowledgment that the challenges are real. And the lesson here is that these challenges will not “fix themselves” on December 25th. If you are responsible for purchasing branded merchandise in 2022, you will see the same challenges. Here are the 6 things we said you could do to help…it will be important that you stick to that plan moving forward.
It’s Time To Invest
No, I am not talking about throwing money at crypto. This is about investing in you and your organization. One simple way to invest if you is to read (or listen to books). Here are my 10 favorite books I read in 2021. Dig in there. If none of those tickle your fancy, we created a list of 29 game-changing business books as well. And what about investing in your marketing? That is what we do, after all! So we created the HMC Marketing Pyramid. It’s a tool that will help you decide where you need to invest your marketing dollars (and efforts) first.
Another theme I see when I look back at 2021 is the addition of new team members and services. Katlyn took a promotion, Skylar joined the team and we even welcomed Dustin Haywood back! These new additions allow us to offer new and better services and continues to make HMC a fun place to work! Our most recent addition, Briar (helping to keep the print room rocking) is keeping that tradition rolling!
2021 has certainly been a year of change. And isn’t that what they say the one constant of life is? Through all of that, we want to continue to provide you with value. Whether we are writing about how to market without Facebook, or even how our Haters Help Us, the goal is to help lift you and your organization up! So thank you for taking this journey with us! We are excited to work with you and we can’t wait to see what 2022 has to offer.
If you are a marketer or an entrepreneur, you likely have more than a few challenges. But one of them is most likely, where to spend your time and resources. There is finite time and money, and you want to make sure you are doing the thing that will bring you the most return. Mike Michaelowicz turned me onto this idea in his book “Fix This Next.” Mike created a “Business Priority Pyramid” so that entrepreneurs can decide what is the right thing for them to be working on each day. I found this to be a powerful tool in order to make sure my efforts are going in the right direction.
But I find this to be a challenge for marketers too! There are so many marketing options to spend your time and resources on, it can be tough to know what to work on next. In addition, it seems like every day, a shiny new marketing tool comes out. As marketing professionals, we want to stay on top of the latest trends. But you don’t want to spend all of your time distracted by the newest toy…and lose out on the foundation.
That is why we created our HMC Marketing Pyramid
The concept is simple. We have created our HMC Marketing Pyramid as a worksheet for marketers. We have created levels so that you know where you are on your marketing journey. It also helps you prioritize what you need to work on next (or budget to work on soon). As you go through the pyramid, you want to check each box where you feel you are strong (or at least comfortable) where you are. After you go through the whole checklist, go to the lowest part of the pyramid where there is an unchecked box. That is where you need to start! You need to have a strong foundation if you want a pyramid that is going to last.
Rookie Level
If you love sports metaphors, you are going to dig this. If not, think of this as the foundation of your marketing plan. You might be starting a new venture, or you want to get back to basics. You start at the Rookie Level. At that level, you want to make sure you are happy with your logo, basic branding, website, and more. If you leave something un-checked here, no problem. It just shows you that it’s time to work on that to move your marketing efforts to the next level.
Starter Level
And speaking of the next level, now you are a starter! At this level, you have mastered the basics and you want to begin to be more intentional and more consistent. This is when you “up your game” on communication and letting your best customers know you love your fans.
All-Star Level
All-stars take it to the next level, and that is exactly what this ranking means. Once you have completed all of the tasks at Rooke and Starter, you can take bigger swings. Sure you have social media pages, but do you have a plan? Have you made the transition from rented media to owned media? I talk about what that means here. This is what happens at the All-Star level.
Hall of Fame
Marketers and entrepreneurs at the Hall of Fame level are truly building brands. They have custom events to showcase their services and to connect with their tribe. Many also feature custom apparel that their customers actually pay to wear! Now THAT is a brand!
So where do you land on the HMC Marketing Pyramid? This is a jumping-off tool to help you plan what should be next for marketing your organization. Let us know if you want to meet with one of our Hasseman Marketing reps to go over the pyramid…and plan the next steps!
This blog was written in November of last year…and has been updated in January of 2022.
It’s affecting all of us…in nearly every industry. We are seeing the challenges in our businesses…and our personal life. Most of us have not spent nearly any time thinking about our “supply chain,” and now we hear about it every day. It doesn’t matter if you are trying to buy a car, a computer, a t-shirt or a loaf of bread. The issues are everywhere.
The Supply Chain is currently broken
I am not interested in placing blame here. There are plenty of theories about that. The problem with just placing blame is, for most of us, there is little we can do about any of that. We are not heads of state. And to be honest, the supply chain is not “owned” by any one organization. So even if you are a “head of state,” that won’t get you very far either. The supply chain is broken…and it’s not getting better soon. It’s an “is.”
So what can we do about it?
If we accept that the challenges are there, then it’s a reality we all have to deal with. So what can any of us do about it? While we can’t really affect change with the problem, there are some things that each of us can do to help our businesses navigate these times more successfully…and with less stress. Here are 7 things you can do to deal with the supply chain challenges that we are all facing.
Expect Price Increases
We hate to be the bearer of bad news here, but it’s coming (or here). With suppliers aggressively trying to bring products into the United States and the port congestion continuing, we will all start to see costs rising on promotional products. We are already starting to hear from customers that products they have ordered previously are higher. Part of this is basic “supply and demand” economics, but it goes well past this. The cost to ship a container of goods into the United States went from $4,000 to $32,000 in some cases. This has a trickle-down effect, that will touch all of our purchasing…not just your branded merchandise.
I know. I know. It’s not what any of us want to hear. But it’s important that we are prepared.
Action Step: Be prepared to either increase your budget on these items or get ready to adjust items or quantities.
Plan Ahead
Updated:Many of our customers listened in the 4th quarter of 2021 and it helped! But here’s the thing…just because Christmas is over doesn’t mean the supply chain woes are fixed. Rush orders are still going to be a challenge to be sure. As we said then, these supply chain issues are not going away on December 25th. Now is the time to begin thinking about your 1st and 2nd quarter (and beyond) initiatives. Just like with the pandemic, “waiting for this to be over” is not a great strategy.
So we all need to continue to plan further ahead. It’s imperative if you want to have items for your next event. The good news is, we are moving back to having events again. But we will need to plan out further if you want to have your branded merchandise in time. As we said last year, if you used to plan 2 weeks out, double or triple that timeline. You will be glad you did!
Action step: Take the time to plan out the events you know are coming next year, and get the ball rolling now.
Have Plan B (and C)
Even if you placed an order when there was stock, that inventory might disappear like manners on Black Friday. We talked about this here. You need to have a few alternative options as you plan out your marketing ideas. If you have selected a plan b and c, then you can move to those without having to start the creative process over again. The fact that the item you really wanted is out will still be frustrating (because it is), but you will be able to move on and still get something in time for your event.
Action Step: When selecting your first option, take a little extra time to select a “just in case” item as well.
Buy What IS In Stock
We have all been at a conference and come across that “perfect pen,” or seen a competitor with the exact promotional item we want for our brand. I have certainly been there. And to be honest, most of the time that is great for us. In those cases, you have done the research for us. All we have to do is go and find it! But this is not the time to search for a specific item to put your logo on. If you are this specific, you are destined to be frustrated.
Instead, this is the time to think about the emotion you want to elicit or the goal you want to achieve. Start there. Then work backward to what you want to achieve…with the items that are in stock. That is why we created our “In Stock and Ready to Rock” shop. We are updating this each week. It’s not perfect because the numbers are changing all of the time. But it’s better than searching for an item that is already out of stock and will not be back in inventory until March (or June).
That leads nicely to keeping an open mind to new ideas. While you might have always used a Nike polo for your sales team, this might be the year you need to think differently. Be open. Who knows? You might find a brand you like just as well. Or, what about a custom apparel piece? If it’s going to take 8 to 10 weeks anyway, this might be the time to think “outside of the box” and create a custom solution.
Action Step: Now is a great time to be open to new ideas that might hit the mark.
Act Quickly
Once you have decided on an option, act quickly. The inventory numbers are not changing day to day…they are changing minute to minute. This is not the time to “take it back to committee.” If you do that, there is no guarantee that what you want will still be there. This is not a sales pitch. You just need to act quickly in order to get the items you want. You need to act quickly and then be patient. It’s not fair. But it’s true.
Action Step: Make a decision.
Be Kind
Being a frontline worker today is harder than ever. These are the folks that are handling the calls and the frustration of the public. They did not cause the issue, and to be honest, they can’t do much about it. So screaming at them does nothing to help you. The good news is, we have been blessed with very kind (and patient) clients for years. We have not run into this. But it’s a real thing that people are dealing with. So please just be kind. You can be “disappointed” and “not a jerk” at the same time.
Those are 7 things you can do to help with the supply chain challenges. If you want to chat further, we would love to help. Head here to set up a time to chat!
A week or so ago (as I write this), something happened that rocked a huge group of people to their core…Facebook and Instagram went down for around 6 hours. While you can comment about the addictive qualities of social media and our phones (and that’s a blog for another day), I looked at it through the eyes of a marketer. The fact is, many businesses use social media exclusively to market their businesses. Some businesses talked about losing millions of dollars during that 6-hour stretch because everything they did (marketing, selling, and collecting money) all happen through Facebook.
So it begs the question…what happens when Facebook goes away?
What will you do if the largest social media platform stops? How will you market your business or your organization without Facebook? Now before anyone gets on your high horse, this is not a blog designed to bash Facebook, or using the platform to market. From my perspective, an organization would be crazy not to use this resource. You can find us on Facebook here. For all its faults, I still see Facebook as the number one platform to promote just about anything online. But some of us (maybe me included) have become overly reliant on this one platform to meet our needs.
The most obvious and immediate strategy, if this happens, is to move to another social media platform. As a matter of fact, that’s exactly what happened that day. Twitter usage took off, as did Linkedin, TikTok, etc. And in talking with other marketing experts about this very situation, that was their first suggestion. As my friend Bill Petrie said, “When Facebook goes away it will likely be because another platform became more important.” That’s a great point. So first step…go to where your clients are hanging out.
While this is good advice (and it is), there are challenges here too. What if Facebook goes away quickly? What if the platform that takes on most of the users is not one you have a following on? You have the audience built on Facebook. The challenge, of course, is that you would need to start over to build your audience again. So if you need to build that audience on another platform at some point, maybe you should begin before you need to.
Takeaway: If your audience can only access you on one platform, you might want to consider building another.
Using Physical Marketing
One of the most powerful things that social media has allowed companies to do is to create a real relationship with their customers. Traditional media was one-sided. But social media allows for conversation. While Facebook is a powerful distribution tool, it does allow for you to hear from your tribe. That is really cool. Now that you have done that work, it’s important to continue to solidify that relationship. One powerful way to do that is by using high-quality branded merchandise. Get your brand in the hands of your advocates and let them help you spread the word.
This is what the best marketers did during the pandemic. When there was no way (other than social media) to reach customers, creative marketers started to send boxes of branded merchandise to their employees and their customers to their homes. This created a connection that did not exist in the “real world” because of our isolation. It’s powerful. So why wait? Start a campaign to get amazing coveted merchandise in the hands of your best customers.
Takeaway: Create a quarterly appreciation program targeted at your Top 20% of customers.
Rented Versus Owned Media
Since the early days of marketing, we have become very comfortable with “rented media.” That is when another entity “owns” the audience and we just rent their attention for a short time. We did this with radio, newspapers, and TV. Those companies owned the audience and we paid for access. As social media proliferated, this relationship became a bit more confusing. As we built our audience on these platforms, we got lulled into thinking that we “owned” the audience. But we don’t. If Facebook decides to change their algorithm, they don’t have to check with us. They own the audience. So does every other social media platform. That became incredibly clear when Facebook and Instagram went down. Boom..”our audience” was gone.
That is why it’s so important to create an audience that is actually our own. How do we do this? The best way is to get your fans to sign up for an email or text list. When a customer opts in to receive messages from you, they are really a part of your audience. You have the right to send them messages when YOU want to. While many marketers ruin this by spamming people with too many offers, many do a great job of providing value and giving great offers that the audience is excited to see. Do that.
But we all know that (thanks to those spammers) most people don’t just go around handing out their email address to everyone. Most of us have been burned by that! So it’s important to create an offer of real value so the audience is excited to hand over their information. Then, it’s equally important to value that audience. The audience you “own” is a true value to your company. We do this. That is why we have created this 5 Day Marketing Course. It’s totally free…and we hope it provides you value. Sign up today and join our VIP list!
Takeaway: Create an offer for your customers to “opt-in” to sign up to get emails (or texts) from you.
Have A Website That Works For You
I have repeatedly heard from new small businesses, “Why do I need a website? I have a Facebook page!” Well, my friends…this is why. If that platform goes away, so does all of your ability to tell your story. In addition, though Facebook is a powerful marketing tool, not everyone is on it. That means that even if they WANT to see your message or learn about your service, they can’t. You need a website.
But you don’t JUST need a website. You need a website that works for you. Many companies have what I call a “brochure website.” That is a great start. But if you want to succeed in a world without Facebook, you need a website that can help people find you. That means a website that Google can find. Have you done a search for your service? Not your name…your service. Are you coming up near the top? If you are not in the first few search results, you are effectively invisible to your potential customers.
In addition, your website is a great place to start providing actual value to your clients. You are the expert in your field. Start acting like it on your website. Write a blog that answers questions. Create a podcast. Start a video series that helps clients. Create content and host it on your site. This builds your credibility in the marketplace. It shows that you are willing to “Give First.”
In addition, it’s the place where you can not only sell your service but also have offers that allow customers to give you their contact information and you can build that audience you own.
Takeaway: Create a website that really tells your story and acts as a business builder for your company.
Put It In Writing
We have all heard prognosticators tell us “Print is dead.” But a funny thing happened when nearly everything shut down during the pandemic. Businesses needed an affordable way to tell their story and promote their business. So they turned to print and direct mail. Social media is a great way to promote your organization. But I don’t recommend abandoning all other forms of marketing. If Facebook goes away, you will still need to tell your story…and do it affordably. That is when you might want to turn to print.
And here’s the thing, with many of your competitors moving away from print, it might be a great time to get valuable attention in that same place.
Takeaway: Don’t forget about print to tell your story…today and in the future.
So what can you do if Facebook and Instagram go away? How will your organization tell your story? These are just a few ways you can still stand out. And if they work then…it might be time to start implementing these strategies right now.