4 Things To STOP Doing on Social Media in 2024

As we approach 2024, it’s time to reevaluate our social media habits. The digital landscape is ever-evolving, and so too should our approach to it. This article discusses four key behaviors that need to be left behind as we move forward. These practices not only hinder personal growth but can also negatively impact businesses and their online presence. By understanding and addressing these habits, we can use social media more effectively and positively.

These four areas of focus include incessant selling without providing value, arguing with strangers on the internet, calling out other businesses for their practices, and comparing one’s life and success to others on social media. Each of these behaviors can lead to negative outcomes, from damaging a business’s reputation to causing personal dissatisfaction and unhappiness. It’s time to shift our focus and use social media as a tool for growth, both personally and professionally.

Stop Incessantly Selling Without Providing Value

The first point to address is the habit of incessantly selling on social media without providing any value. Businesses often fall into the trap of using social media solely as a platform for constant sales pitches. This approach, however, can be off-putting to audiences and may lead to a decrease in engagement and followers.

Instead, businesses should focus on providing value to their audience before asking for sales. This can be achieved by sharing useful content, engaging with followers, and building a community around your brand. By building trust and integrity through valuable content, businesses can foster a more loyal customer base and lead to more successful sales in the long run.

Stop Arguing with Strangers on the Internet

The second point is to stop arguing with strangers on the internet. As we head into an election cycle, the temptation to engage in online debates can be strong. However, these arguments are rarely productive and can be detrimental to mental health and business reputation.

Instead of wasting time arguing, focus on personal growth and filling your mind with positive content. Engage in discussions that are beneficial and constructive. As the election cycle approaches, it’s important to remember that getting caught up in online debates that serve no purpose will only lead to stress and negativity.

Stop Calling Out Other Businesses for Their Practices

The third point is to stop calling out other businesses for their practices. While it’s important to hold businesses accountable, constantly criticizing others takes attention away from personal growth and improvement. It also creates a negative online environment and can harm your own business’s reputation.

Instead, focus on providing value to customers and reaching more potential customers. Look for ways to improve your own business and practices. Shift the focus from what others are doing wrong to what can be done better in your own business. This positive approach can lead to better business outcomes and a more positive online presence.

Stop Comparing Your Life to Others on Social Media

The fourth and final point is to stop comparing one’s life and success to others on social media. This habit can lead to dissatisfaction and unhappiness, as it’s easy to feel inadequate when comparing oneself to the highlight reels often showcased on social media.

Remember that social media is not a full reflection of someone’s life. It’s important to avoid comparing behind-the-scenes struggles to others’ seemingly perfect lives online. Instead, use social media as a tool for inspiration and growth, not as a measure of personal success.

Conclusion

As we move into 2024, it’s important to use social media responsibly and positively. These platforms can be powerful tools for personal and business growth when used correctly. By avoiding these four common pitfalls, we can create a more positive online environment and use social media to its full potential.

As always, we want to provide you with value.  So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.

Lessons from Delivering Marketing Joy Episode 481…Shawn Anthony Talks Podcasting

Delivering Marketing Joy is an award-winning interview show that helps marketers level up.  Each week, Kirby Hasseman interviews the best and brightest minds in marketing to help you level up.

In this episode, we are joined by Shawn Anthony, the founder of Pod Pro Max and the host of the “School’s Out, Now What?” podcast. Shawn discovered the world of podcasting during a drive and was instantly captivated. He felt he had a unique voice and perspective that he could share with the world, and thus, his journey into podcasting began. This article will delve into Shawn’s story, the power of podcasting for brand growth, advice for starting a podcast, and common mistakes in podcasting and how to fix them.

Shawn’s story is one of success, guilt, and a desire to connect with others. He found success in his corporate career but felt disconnected from his friends who were still figuring out their paths. This guilt, coupled with his realization that he could use his voice to share his background and experiences, led to the birth of the “School’s Out, Now What?” podcast. The podcast resonates with many as it explores the journey after formal education ends, a topic that many can relate to.

The Story Behind “School’s Out, Now What?”

Shawn Anthony’s journey into podcasting began with a sense of guilt. Despite his success in the corporate world, he felt disconnected from his friends who were still trying to figure out their careers. He felt the need to share his experiences and background, and thus, the “School’s Out, Now What?” podcast was born. The podcast resonated with many people, as it tackled the often daunting question of what to do after school ends.

Shawn’s story is a testament to the power of using one’s voice to connect with others. His podcast is not just about his personal journey, but also about the shared experiences of many who are trying to navigate their careers. The success of “School’s Out, Now What?” is a testament to the power of relatable content and the importance of using one’s unique voice and perspective.

The Power of Podcasting for Brand Growth

Podcasting offers a unique platform for individuals to create their own narrative and be the storyteller. This is a powerful way to grow a brand, as it allows the individual to be in charge of their own life and talk about various topics that resonate with them. Podcasting can be used to share courses, hobbies, world events, and more, making it a versatile platform for brand growth.

Shawn encourages everyone, regardless of their category or industry, to start a podcast or be on one. The power of podcasting lies in its ability to reach a wide audience and create a personal connection with listeners. It’s a platform where you can share your story, your insights, and your passions, and in doing so, grow your brand.

Advice for Starting a Podcast

For those considering starting a podcast, Shawn offers some practical advice. He recommends launching with at least three episodes to create a binge-listening experience for listeners. The first episode should introduce the host and share their journey to podcasting. The second episode should explain the structure and format of the show, and the third episode should deliver on the promises made in the second episode.

Consistency is key in podcasting. Shawn recommends releasing episodes once a week to keep listeners engaged and coming back for more. It’s important to deliver on the promises made in the episodes and to maintain a consistent release schedule to build trust and loyalty with the audience.

Mistakes in Podcasting and How to Fix Them

Despite the many benefits of podcasting, there are common mistakes that organizations and individuals make. One such mistake is forgetting their own character and personality. Podcasts should embrace the unique personalities of their hosts, as this is what makes them relatable and engaging to listeners. Another common mistake is focusing too much on teaching rather than having a general conversation. Podcasts should prioritize conversation over a handbook approach to keep listeners engaged.

Legal concerns can also hinder authenticity and personality in podcasts. It’s important to be aware of legal considerations, but they should not overshadow the authenticity and personality of the podcast. By embracing their unique personalities, prioritizing conversation, and not letting legal concerns hinder authenticity, organizations, and individuals can create engaging and successful podcasts.

Conclusion

Shawn Anthony’s journey into podcasting is a testament to the power of using one’s voice to connect with others and grow a brand. His advice on starting a podcast and avoiding common mistakes offers valuable insights for anyone considering entering the world of podcasting. For more information about Shawn and his company, visit schoolsovernow.com and pprommax.com.

You can find all of the content we create on our blog page here.  And if you want to create a marketing campaign that truly Hits The TARGET, check our FREE TARGET Marketing Playbook here.

DMJ Ep 480 with Robert Brandl – Branding = Design + Personality + Positioning

Delivering Marketing Joy is an award-winning interview show that helps marketers level up.  Each week, Kirby Hasseman interviews the best and brightest minds in marketing to help you level up.

In this insightful interview, Robert Brandl, the founder and CEO of Tool Tester, shares his expertise on branding, SEO, and email marketing. As a renowned figure in the digital marketing landscape, Brandl’s insights are invaluable for businesses looking to strengthen their online presence and engage their audience effectively. The conversation covers a wide range of topics, from the importance of branding for SEO to the common mistakes in email marketing and how to avoid them.

Branding, as Brandl explains, is a combination of design, personality, and positioning. Each of these elements plays a crucial role in creating a strong brand that resonates with the target audience and stands out in the competitive digital landscape. Furthermore, Brandl discusses how businesses can enhance their email marketing efforts by offering value to their audience and using quizzes to grow their email lists. He also sheds light on the mystery of email deliverability, providing practical tips on how to ensure that emails reach the main inbox.

The Importance of Branding for SEO

Branding is becoming increasingly important for SEO, and it’s not just about having a catchy logo or a memorable tagline. It’s about creating a holistic brand experience that combines design, personality, and positioning. Design is a critical aspect of branding. It’s about creating a user-friendly website that makes visitors feel at home. It’s about choosing the right color palette, typography, and layout that reflect the brand’s identity and values.

Personality is another key component of branding. It’s about the tone of voice used in the content, the use of real people and office photos, and the overall vibe that the brand exudes. A brand with a distinct personality can establish a strong connection with its audience, making it more memorable and relatable. Positioning, on the other hand, is about being laser-focused on a specific topic or niche. It’s about differentiating the brand from its competitors and attracting the right audience by offering unique value.

Enhancing Email Marketing with Value Offerings

Email marketing is a powerful tool for businesses, but it’s not just about sending promotional emails and newsletters. It’s about offering something of value to the audience to encourage them to sign up for the email list. This could be a lead magnet, such as an ebook, checklist, or cheat sheet, that provides valuable information or solves a specific problem for the audience.

Another effective strategy is to create smaller, more easily consumable resources, such as infographics, short videos, or blog posts. These resources can increase engagement and completion rates, as they are easier to digest and share. They also provide an opportunity for businesses to showcase their expertise and provide value to their audience, thereby building trust and loyalty.

Using Quizzes to Grow Email Marketing Lists

Quizzes can be a fun and engaging way to grow email marketing lists. Whether it’s a personality quiz or a quiz related to a specific topic, quizzes can attract website visitors and encourage them to interact with the brand. But quizzes are not just about entertainment. They can also provide personalized recommendations based on the quiz results, adding value to the user experience.

For example, a skincare brand could create a skin type quiz and provide personalized product recommendations based on the results. To collect email addresses, businesses can offer incentives, such as discounts or exclusive content, to users who opt to receive their quiz results via email. This strategy not only helps grow the email list but also provides an opportunity to segment the audience based on their quiz results and send targeted email campaigns.

Common Mistakes in Email Marketing

One of the common mistakes in email marketing is sending too many emails to everyone on the list, regardless of their interests and behaviors. This can lead to lower engagement rates and potential deliverability issues, as recipients may mark the emails as spam or unsubscribe from the list. Instead, businesses should focus on segmentation and targeting, sending relevant and personalized emails to different segments of their audience based on their interests, behaviors, and preferences.

Another common mistake is neglecting the importance of email deliverability. Many businesses focus on creating engaging content and attractive designs for their emails, but they overlook the technical aspects that can affect whether their emails reach the main inbox or end up in the spam folder. This is where reputable newsletter software and deliverability monitoring tools come into play.

Ensuring Email Deliverability

Email deliverability can be a complex issue, but there are ways to improve it. One of the key factors is the choice of newsletter software. Reliable platforms like MailerLite or ActiveCampaign have built-in features and tools to optimize deliverability, such as authentication protocols, spam checkers, and bounce management.

Monitoring deliverability is also crucial. Tools like Glock apps or Mail dt can provide insights into email placement and potential issues, such as high bounce rates or spam complaints. They can also help businesses test their deliverability by sending test emails to different email providers and checking if they land in the main inbox. By regularly monitoring and testing deliverability, businesses can identify and address issues promptly, ensuring that their emails reach their intended recipients.

Conclusion

Branding, SEO, and email marketing are interconnected aspects of digital marketing. A strong brand can improve SEO performance, attract and retain customers, and enhance email marketing efforts. By understanding the importance of design, personality, and positioning in branding, offering value in email marketing, and ensuring email deliverability, businesses can create a powerful online presence and engage their audience effectively.

To learn more about Robert Brandl and his insights on digital marketing, visit the Tool Tester website or connect with him on LinkedIn or Twitter. His expertise and practical tips can provide valuable guidance for businesses looking to strengthen their branding, SEO, and email marketing strategies.

As always, we want to provide you with value.  So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.

37 Game-Changing Books for Business

I love blogs, podcasts, and videos.  Each of these has the chance to inspire me and lift me up.  I have created time in my morning routine to put some good into my brain each day…and these are often my tools of choice.  But if I really want to take a deep dive into a topic, I still am inspired by books.  Whether I read a physical book or simply take a walk with the author (in audio form), books help me grow (and level up).

Over the course of the last 10 years, I have had the chance to read hundreds of books.  Some have been forgettable.  Others have been what I needed to hear at the moment.  But here is a list of 37 Game-Changing Books for Business that have impacted me.  I wanted to share them with you.

I originally wrote this list in 2021.  So I updated this list again to add a few new favorites!

The E-Myth Revisited

This is one of the best business books ever.  I have bought countless copies and have recommended it more times than I can remember.  I have probably read it 10 different times and have found myself in a different place on the journey each time.  If you are in business or want to start a business, this is awesome.

Profit First

When I first listened to Profit-First, I thought author Mike Michaelowicx was following me around.  It spoke to the challenges I was having in my business’s cash flow right then.  We tentatively adopted the philosophy and have not looked back.  It’s been a game-changer for us.  Mike’s goal is to “eliminate entrepreneurial poverty,” and for many in business, that is a real thing.  Love this book.

Start with Why

You know a book is powerful when it becomes something that everyone else repeats.  It seems every business leader discusses the need to find your WHY now.  Sinek created the conversation and it is an important one in today’s business world.

Leaders Eat Last

I think each one of Sinek’s books has gotten stronger. And while I really enjoyed “Start with Why,” I thought “Leaders Eat Last” was even better.  Sinek goes into what makes a great leader and even the biological reasons for it.  Powerful information…and super interesting too!

Infinite Game

As you might expect, this is my favorite of Simon Sinek’s books.  He explains the difference between a finite game and an infinite game and why it matters so much to know what kind of game you are playing.  For me, it crystallized the idea of playing a “long game” in business.  It’s what I have long believed and discussed, but Sinek does it in a much more articulate way than me!

The Thank You Economy

I love Gary Vaynerchuk.  I am a fan.  But while I love his content, his energy, his speaking, and his philosophy, I don’t always LOVE his books.  But The Thank You Economy was different.  Gary talks about using social media to create appreciation, value, and connection at scale.  Loved this one.

Pumpkin Plan

This is the second Mike Michaelowicz book on the list.  I am a fan of Mike’s work and this is a powerful one about differentiation.  He says “The Riches are in the Niches” and explains how to find your niche and grow into it.  He even spends a bit of time explaining how to “fire a client” which just seems so hard for some entrepreneurs.  The Pumpkin Plan is worth harvesting.

Purple Cow

I am an unapologetic fan of Seth Godin.  He is a thought leader in business and marketing.  And he has the ability to say things in a way that is simple, yet powerful.  “If you want to be remarkable, you have to do something worth remarketing about.”  Read this one if you want to stand out in a crowded marketplace.

The Dip

While this is probably not Godin’s most famous book, it is the one I find myself quoting the most often.  It’s short and powerful.  When you start something new, you will be learning fast and your improvements will be fast.  Then, that will excitement and progress will slow down.  It will not be as exciting.  This is the Dip…and it’s when most people quit.  Get through the Dip…and you become the expert.

The Practice

His most recent book (as I type this), The Practice is a powerful reminder about how we get better at anything.  If you want to build a career, a business, your fitness, content, or a life…creating a Practice will help you do it.

Ultimate Selling Machine

If you are an entrepreneur or are in sales (and we are all in sales), this book is powerful.  There are strategies for everything from creating a sales process to building real relationships.  Love this one.

High Trust Selling

I read this one a long time ago, and it was one of the first books that changed my business.  Duncan’s observation is that 80% of our results in sales come from 20% of activities.  But as salespeople, we tend to focus on the wrong part of the business.  We need to hire out the 80% that does not make us money.

The 5-Second Rule

File this under “simple but powerful.”  Mel Robbins gives you a 5, 4, 3, 2, 1 solution for procrastination.  Along the way, she gives powerful insights into performance and life.  Oh…and this is a great audiobook if you enjoy those.

Finish

Jon Acuff is a great writer and speaker.  His sense of humor helps me get lessons I might otherwise miss.  While I love his book Start (Punch Fear in the Face), the book Finish was more powerful for me.  I have never had problems starting things…but finishing?  Squirrel!  He gives some great tips on getting your project to the finish line.

7 Habits of Highly Effective People

I talk about this book as a foundational book for anything.  I find myself referencing it years later.  If you have read it.  Read it again.

The Goal

got this book recently at the recommendation from a friend.  It’s a great look at how to improve a bottleneck and flies in the face of traditional manufacturing policy.

Known

Want to build your personal brand?  I really enjoyed this book from Mark Schaeffer on how to make it happen.  In this book, he outlines the 5 steps you need to take to build your brand and become Known.

Building Your Storybrand

Donald Miller wrote this gem that outlines why most companies get their marketing wrong.  It was a real “a-ha” moment for me and shined a light on why sometimes messages work and sometimes they don’t.  Who is your marketing making “the hero of the story?”  Most of us make ourselves the hero.  The customer needs to be the hero.  Miller explains why in this wonderful book.

Marketing Made Simple

Now that you understand that the customer needs to be the hero of your marketing story, Marketing Made Simple digs into the tactics of how to make that happen.  This book outlines a step-by-step process to create a marketing machine that works for your business.

Dare To Lead

Most of us are afraid to put ourselves out there.  We don’t want to be completely authentic because it doesn’t feel like “what a strong leader would do.”  Brene Brown breaks down those myths and challenges us to lean into them.  I feel like this book made me a better leader by making me a better person.

Extreme Ownership

And speaking of leadership, it’s hard to learn from better teachers than Jocko Willink and Leif Babin.  These two team up to give amazing lessons in leadership combined with stories from leading teams in combat.  Oh…and if something is going wrong in your company, or division, or family…you should take extreme ownership.  Good one here.

Meditation for Fidgety Skeptics

Everywhere I looked, I saw people telling me I needed to meditate.  But I didn’t know how.  I felt like I was doing it wrong.  It felt strange and weird.  This book breaks down some of those myths and gives you permission to get started with “just one minute” if that’s what you need to do.  This is a good introduction for someone that feels they might need meditation in your life…but does not know where to start.

The Subtle Art of Not Giving a F*ck

If you are offended by strong language, this book is not for you.  However, if you can get past that, there is a zen-like quality to much of this book that really connected with me.  One of my favorite lessons, which I talk about here, is the idea that successful people are willing to “suffer through” things to get to what they want.  Not everything will be easy.  If you want to reach your goal, you need to decide what you are willing to suffer through.

Scrum

This book is sort of the bible for Agile productivity.  We read it as a team.  If you want to get more done as a team, this book is a must-read.  Can you break down tasks into small enough pieces so that every member of the team can help?  You probably can…and SCRUM lines up how.

4 Disciplines of Execution

Let me see if you have been there.  We come back from a conference (or read a book) and want to implement a great idea.  We start strong, but then the “whirlwind” of business and life gets in the way.  The 4 Disciplines breaks down how to identify the Wildly Important Goal, and create a process to make improvements with your team.

Epic Content Marketing

If you want to do content marketing “right,” this is your manual.  Joe Pulizzi talks about the start of his company and how creating compelling content (for the customer) works.  He shows you how to create an audience and story-tell in a way that will build your brand.  Loved this one.

Hug Your Haters

So you have created a social media following that is worth having.  What do you do when “the haters” show up?  Jay Baer says you need to “Hug Your Haters” in this book about dealing with tough comments on social.  Jay gives the playbook on what to do when complaints happen (and they will).  Most of us want to ignore the comments so they go away.  Jay explains why that is the wrong play…and how doing it right can change haters into fans!

Never Split the Difference

Life is a negotiation.  If you are in business, you already know this.  In this powerful book, Chris Voss takes us inside some amazing stories from a hostage negotiator…and how many of them can apply to you.

Living With a Seal

This is a fun one.  Jesse Itzler tells the story of how he invited the “toughest man on the planet” David Goggins to live with him for a month and train him.  When I listened to this, no one knew who David Goggins was…but it all makes sense now.  While there are some sincere lessons here about how far we (as humans) can go, this one was fun.

The Power of One More

If you have followed me over the past few years, I talk a lot about Ed Mylett.  His book The Power of One More is a great personal development read.  If you want to level up in any area of your life, Mylett gives you the tools to do that.  And I love the way he frames so many of these important topics.

Soundtracks

Jon Acuff is funny and insightful…and this is probably my favorite book from him.  Here Jon talks about the voice that we hear all of the time in our heads…our own.  Most of us can be our own worst enemies, and he gives us permission to push back on that voice…and tools to do just that.  Totally worth a read or a listen.

Buy Back Your Time

Most of the entrepreneurs I know struggle with two things…cash and time.  While this book doesn’t give you any cash, it does give you lots of tactics on how to better use your time in order to grow.

$100 Million Offers

Alex Hermozi doesn’t need any recommendations from me…but he is going to get it anyway!  This book $100 Million Offers, and his follow-up $100 Million Leads, are must-reads if you want to grow your business.  And if you are not following him on social media already, you really should check him out!

Traction

I read this a long time ago…but I didn’t implement it.  I went back to re-read after so many people I respect mentioned the book.  We have worked to implement the tactics at Hasseman Marketing, and now I understand the appeal.

The 6 Types of Working Genius

Sometimes you read a book and it changes the way you look at your team.  This was one of those books for me.  I love the concept of how there are 6 types of work in each project.  Then Patrick Lencioni explains how to increase efficiency and avoid burnout by putting people (and yourself) in your area of genius as much as possible.

12 Months To $1 Million

If you want to start a business, I think this is a great place to start.  There are concepts here that will help you get started off right…and great reminders for those who have been doing this for a while.  Great book!

Hit The TARGET

This is my one selfish plug, but if you are struggling with your marketing, I really think this can help.  Hit The TARGET is my latest book, written as a parable, that helps you identify your perfect customer and grow your business with them.

So there you have it!  This is my updated list of 37 Game-Changing Books for Business.

As always, we want to provide you with value.  So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.

10 Tips For Trade Show Success

For many organizations, trade shows are a tool in the marketing toolbox.  And, if you pick one that serves your perfect customers, it can be a great investment.  But make no mistake…it is an investment.  It certainly costs money.  But it’s also the investment of time.  So if you are going to make that investment, you want it to be worth it.  So here are 10 tips to ensure Trade Show Success.

https://youtu.be/4ff9G0bUnW0

Before the Trade Show

Tip #1: Get the list of registered attendees

If it is at all possible, get a list of everyone who has confirmed they are coming to the show. Though trade shows do have a lot of last-minute sign-ups, they should have a great list of attendees who are registered and ready to attend that you, as an exhibitor, can get access to before the event.

In the lead-up to the show, these registered attendees are themselves preparing for the show. If they’re smart, they’re creating a strategy for working the show themselves.

So, the first tip is to simply get that list! As a matter of fact, some of my clients do not even exhibit at trade shows if the organizers don’t provide a list of attendees, it’s that valuable to them. Now that you have the list, on to the next tip.

Tip #2: Send each attendee an email inviting them to come to your booth

Make sure this email is attractive, creative, and personal. Try to whet their appetite. What great promotional item do you have on offer? What’s your fun theme? Are you giving out free beer? Whatever it is, let them know that you want them to come and see you.

Tell attendees where your booth will be located, what’s in it for them, and why they should look for you. If you have enough lead time before the show, you can even send more than one email.

Tip #3: Send a direct mail piece which mirrors the email

This direct mail piece should match the theme of your booth. I like this direct mail piece to be either a postcard (so they don’t have to open it to see it) or a personal card. If you make this direct mail piece impactful, you’ll see returns in better attendance at your booth.

During the Trade Show

Tip #4: Send great people (and people who are familiar with your sales process.)

It’s essential that the people manning your booth know the product or service you provide, and that they are comfortable selling at the booth. Often companies just put “warm bodies” at the booth, or send people who aren’t familiar with the sales process. This detracts from the credibility of the company. So, to get the most return on your investment in the trade show, be thoughtful about who will be staffing your booth.

Tip #5: Have a theme

Let’s be honest. Trade shows can be a little … monotonous. Creating an attractive and memorable theme for your booth (ideally one that’s aligned with or somehow reinforces what makes your company unique) will make you stand out among the long rows of the Trade Show Masses. In addition, having a theme can help you plan out how to dress and what to hand out, making your trade show planning process go more smoothly (and more fun, too!)

Tip #6: Bring a great handout

With this, you want to have a plan too! Handouts, done well, can drive traffic to the booth. Great, thoughtful, and useful gifts have an impact that lasts long after the show is done. If you choose to bring the same old promotional items as everyone else, that pen with your logo in it is going to end up at the bottom of the trade show bag, and might never come out again.

It’s up to you… think about the audience, the item, and its impact. Stuck for ideas? Call a promotional consultant, who can help you think this through. (If you don’t have a promotional consultant, please let us at Hasseman Marketing know! We would love to help.)

Tip #7: Have a VIP Gift

Sometimes at a trade show, one of your current customers will stop by the booth. This is a wonderful opportunity to make a big deal about their business and to thank them with a special VIP gift.

You also might have leads that you have a connection with or who show a real interest in your product or service. This is a great time to reach below the table and get out a VIP gift.

For a current customer, you might say: “Stan, I really appreciate your business and for taking the time to stop and see me today. I am not giving this to everyone, but please take this as a small token of my appreciation.”

With a prospect, the conversation might go like this: “Janice, I think we are on the same page. I know you have a lot of folks you want to see today, but I really appreciate you taking the time to talk with me. I am not giving these to everyone, but please take this and I will follow up with you after the show.”

These VIP gifts should be something a little nicer than what you’re handing out to everyone, and you don’t need hundreds of them. Used sparingly, they leave a big impression on your special contacts and customers, making them feel like the VIP’s they are!

After the Trade Show

What’s the secret to trade show success?

It’s what happens once you get back to the office.

The fortune is in the follow-up.

Tip #8: Follow Up Quickly with Email

Truthfully, email follow-ups are really just the bare minimum, but it’s an essential step. Make sure you have a rock-solid system in place to follow up with everyone that stopped by your booth. Thank them for coming, and remind them who you are and what you do.

Trade show attendees meet a lot of people in a short period of time, so do your best to remind them of you. If you remember the conversation it would be great to reference it in the personal email you send.  Time is of the essence. The sooner after the show you follow up, the more you convey that you and your company are “on it!”

Tip #9: Follow Up with a Card

Everyone sends emails. You should send a card. It’s a really nice personal touch. Now, I understand, if you need to contact thousands of people this might not be a realistic goal. If you can’t send a card, consider at least sending a direct mail postcard. This is one more way to get across their desk and to remind them of your awesomeness. The personal card, when appropriate can REALLY make you stand out!

If the idea of writing, stamping, and sending all of those cards makes you squeamish, look into automated ways of doing it. At Hasseman Marketing, we use a system called Send Out Cards. It’s perfect for personal follow-ups like these.

Tip #10: Follow Up with a Call

You probably saw this coming. Now it’s time to call them. After going through this process, a call is a great way to make the final personal touch. It’s time to reel them in!

So there you go…these are my top 10 trade show tips to ensure success.

Depending on how many emails you send in the email steps, if you follow all my tips you will have “touched” each prospect between 7 and 12 times. Studies show it takes, on average, 7 touches before a prospect buys … so follow all 10 tips and you’ve done a complete job!

It’s not rocket science, but to make the most of your investment in a trade show you need to have a plan.

As always, we want to provide you with value.  So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.

Our Proven Process

Years ago, I read the book Traction from Geno Wickman.  While I found the book good, I did not dive into the principles.  I read the book…and moved on.  Recently though, I noticed how many of the people I admire in business talked about the book, and his “Entrepreneurial Operating System.”  The EOS is a system that helps many small businesses survive and thrive.  So I went back and re-read the book…and decided to work on implementing the tactics.

Our Proven Process

One of the concepts in the book recommends you create a “proven process” around your business.  This proven process is how you, as an organization, can create successful results for clients…regardless of which team member is working with you.  This is something that I had not taken the time to work on the first time I read the book.  But this time, I dove in and documented what we were already doing…when we were at our best.

our proven process at Hasseman Marketing

Discovery

While some organizations in our industry will jump in and “sell” from the jump, that is not what we set out to do.  We need to meet with you to find out what you want to accomplish.  This is when we “discover” your budget for the project, who your perfect customer is, and what action you would like to move them toward.  While we will occasionally have some ideas right away, most of the time we leave our discovery call and go to do some “homework” for you.

Present Solutions

After the discovery call, we “go back to the lab” to work on ideas for you.  Once have a plan created, we present some solutions that we hope will be perfect for your event or promotion.  While it sometimes seems there are millions of options for marketing and branded merch (and there are), we try to curate the best solutions for you here.  We might set up a new meeting or just send over these solutions digitally.  And if none of these solutions perfectly hit the mark, tell us!  We will go back to work for you!

Implement & Deliver

Once you decide on a solution that fits your needs and your budget, it’s time for us to go to work!  Now is when we work with our partner network of suppliers to fulfill your project.  Now is the time that we send you proofs to make sure things are what you need, and we keep you up to date on how the project is coming.  When all of those boxes are checked, a box of “marketing joy” finds its way to your office!

Follow Up On Results

So how did we do?  Now is the time in the process when we need to follow up.  We know that you need to have time to execute the event or the promotion.  But once that happens, we will check in to see if the project hit the mark.  We hope so!  But either way, we want to circle back to see what we can do better next time.

Repeat

And then we start the process over again.  We work hard to be proactive, but there are obviously projects that we don’t know about.  So now is the time to get together and start the discovery over again.

So that is our Proven Process.  Our goal is to help you create marketing and promotions that help to meet your goals and affect human behavior in your organization.

And as always, we want to provide you with value.  So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.