Welcome back to another episode of the Better Merch… Better Marketing podcast! 🎙️ This week, we cover some hot topics in the world of branded merch and marketing—tariffs, employee engagement, brand purpose, and even a little workplace debate. Plus, we take a moment to celebrate Baltic State Bank’s expansion into West Lafayette, Ohio!
Let’s dive into this episode. 👇
1️⃣ What You Need to Know About Tariffs on Branded Merch
If you’ve been keeping an eye on the news, you know that tariffs on imported goods are a moving target right now. The reality is, no one has all the answers, but we do know this: it could impact pricing and availability in the promotional products industry.
So, what does that mean for you? Two key things:
✅ Be open about your budget. If we have a general idea of what you’re working with, we can recommend the best options without unexpected surprises.
✅ Be flexible with your product choices. Some items may see price increases or availability issues, so being willing to explore alternative products can help keep your project on track.
The bottom line? We’re here to help you navigate these changes and find solutions that fit your needs. Communication is key!
2️⃣ How to Incentivize & Retain Great Employees (Especially Gen Z!)
Keeping great employees is more important than ever—and let’s be real, what employees want is evolving. Gen Z is bringing new expectations to the workplace, and organizations that want to attract and retain top talent need to adapt.
So, what matters to today’s workforce? Here are a few key takeaways:
✔️ Recognition & Appreciation: Employees want to feel valued, and branded merch can be a great tool for recognition programs and milestone rewards.
✔️ Flexibility: Work-life balance is a top priority, and companies offering hybrid or remote work options are seeing better retention.
✔️ Experiences Over Stuff: Instead of just handing out a generic t-shirt, consider customized welcome kits or branded items that enhance their daily work life.
Great branded merch isn’t just a giveaway—it can play a role in building culture, increasing engagement, and keeping employees happy.
3️⃣ Why Purpose Matters for Brands—And How Branded Merch Can Help
Purpose-driven marketing isn’t just a buzzword—it’s a major driver of customer loyalty. People want to do business with brands that stand for something.
So, how can you use branded merch to reinforce your purpose? We discussed two main strategies:
1️⃣ Create your own campaign or event. If your brand has a cause or mission, use branded merch to support it. Whether it’s an environmental initiative, a community project, or a fundraising event, merchandise can help tell your story and spread awareness.
2️⃣ Choose merch that already gives back. Some brands, like Snugz’s Basecamp product line, integrate philanthropy into their business model. When you purchase Basecamp items, a portion of the proceeds supports the Wounded Warrior Project—so you’re not just getting great merch, you’re making an impact.
The key takeaway? Customers and employees connect with brands that align with their values. Branded merch can be a great way to amplify that message.
4️⃣ Dad Was Wrong: Jade Loves Working from Home 😂
This is the part where Kirby has to admit he was wrong.
Jade shares how she unexpectedly loves working from home—despite Kirby’s early predictions that she wouldn’t. Turns out, flexibility and a personalized workspace can actually increase productivity and happiness for a lot of employees.
The lesson here? People work differently, and having options can be a good thing. (And maybe, just maybe, Kirby isn’t always right. 😉)
5️⃣ Shoutout to Baltic State Bank’s New Location in West Lafayette, Ohio! 🎉🏦
We love celebrating local businesses, and this week, we’re giving a huge shoutout to Baltic State Bank for expanding with a new location in West Lafayette, Ohio!
Growth like this is exciting for the community, and we’re thrilled to see businesses thriving. It will take some time for this project to come to fruition, but we love to see the investment!
Final Thoughts: Better Merch, Better Marketing, Better Conversations
This episode covered a lot—tariffs, employee retention, brand purpose, remote work debates, and celebrating local businesses. But at the core of it all, we keep coming back to one thing:
Branded merch is more than just stuff. It’s a tool that can help you:
✅ Build stronger relationships with employees & customers
✅ Communicate your brand purpose in meaningful ways
✅ Create impact beyond just impressions
If you’re looking for better ways to use branded merch in your marketing, we’d love to help. Reach out, and let’s chat about how we can make your next campaign better.
And don’t forget to subscribe so you never miss an episode of Better Merch… Better Marketing!
If you need help hitting the TARGET with your branded merch, reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
If you’re looking for creative ways to grow your sales this year, branded merchandise should be a key part of your strategy. Too often, businesses treat promo products as afterthoughts—something you slap a logo on and hand out at events. But when used strategically, branded merch can help you increase engagement, drive conversions, and build long-term customer relationships.
In this post (and video), we’re sharing five powerful ways you can use branded merchandise to boost your sales in 2024.
Use Branded Merch to Improve Direct Mail
Direct mail still works—but with today’s digital noise, you need to make sure your piece gets opened. That’s where branded merch comes in.
By adding a small promotional product to your mailer, you make it “bumpy,” which naturally increases curiosity. People want to see what’s inside. And here’s the kicker:
💡 Studies show that adding branded merch to direct mail can increase open rates by up to 75%!
Yes, this will increase the cost per piece. But if your offer is strong, dramatically improving your open rates will lead to higher conversions and sales. If you’re already investing in direct mail, adding branded merch can significantly boost your ROI.
Use Branded Merch to Improve Show Rates
Getting people to show up for appointments, meetings, or events is a challenge—whether you’re a dentist, gym owner, or service provider. One smart way to increase attendance is to use branded merch as an incentive.
Here’s how it works: Offer people a choice of branded merch BEFORE they arrive.
For example, when scheduling a new appointment, you could ask:
🛍️ “Would you prefer the red tumbler or the blue tumbler when you come in?”
This small tactic taps into the power of commitment and consistency. When someone chooses, they feel more invested in showing up. And more people following through on appointments means more sales for your business.
Use Branded Merch to Incentivize Referrals
Referrals are one of the best ways to grow a business. When people recommend you, they bring in warmer leads who already trust you. But sometimes, customers need a nudge to make those introductions.
That’s where branded merch comes in.
When you create a referral program using high-quality branded products, you turn your customers into brand ambassadors. They wear, use, and talk about your merch—spreading the word about your business in an organic way.
📣 Pro Tip: The best referral gifts aren’t just “cheap swag.” Pick something people actually want to use—like premium drinkware, apparel, or tech accessories. This increases the likelihood that they’ll share it, talk about it, and send new business your way.
Use Branded Merch for Brand Marketing (Not Just Direct Marketing)
Most businesses focus on direct marketing—ads, sales funnels, and emails designed to drive immediate action. While these are important, brand marketing is what keeps you at the top of your mind in the long term.
And guess what? Branded merch is one of the best tools for brand marketing.
Why? Because it makes your brand omnipresent in your audience’s daily life.
Imagine your target customer drinking their coffee every morning out of your branded tumbler. Or pulling out your custom notebook at every meeting. That constant exposure builds brand familiarity and trust—so when they’re finally ready to buy, you’re the first name they think of.
✅ Direct marketing = asking for the sale immediately.
✅ Brand marketing = building long-term relationships that lead to future sales.
Great marketing needs both. Use branded merch strategically to be everywhere for your ideal customers.
Create a Quarterly Appreciation Program for Your Top Customers
It’s important to focus on getting new customers—but don’t forget to take care of the ones you already have.
Your top 20% of customers likely generate 80% of your revenue (hello, Pareto Principle). The best way to keep them loyal? Show them you appreciate them without always asking for money.
A Quarterly Appreciation Program is a simple way to do this. Every three months, send your top clients a thoughtful branded gift—something useful, high-quality, and unexpected.
Why does this work?
💡 Loyal customers spend more and refer others.
💡 A thank-you gift strengthens relationships and reduces churn.
💡 Most businesses don’t do this—so it makes you stand out!
Remember: People like to do business with those who appreciate them. A well-executed appreciation program can have a massive impact on repeat sales and referrals.
Start Using Branded Merch to Grow Your Sales This Year
Branded merch isn’t just about slapping your logo on a product and hoping for the best. When used strategically, it can:
✅ Get more people to open your direct mail
✅ Improve show-up rates for appointments & events
✅ Incentivize referrals and build a community
✅ Strengthen your brand marketing strategy
✅ Show appreciation to your best customers
If you’re ready to put these strategies to work in your business, we’d love to help! At Hasseman Marketing, we specialize in helping businesses use branded merchandise to drive real results.
🚀 Let’s create a plan for you. Contact us today, and let’s talk about how to use branded merch to grow your sales this year!
If you need help hitting the TARGET with your branded merch, reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
We’re back with another episode of Better Merch…Better Marketing! This week, Kirby and Jade dive into some of the quirks and challenges in the marketing world, sharing insights from the PPAI Expo, discussing the best ways to reach prospects, and of course, enjoying a little father-daughter banter.
Check out the latest episode below:
Marketing Pet Peeves: What Drives Us Crazy?
Every marketer has those little things that make them cringe. In this episode, Kirby and Jade talk about some of their biggest marketing pet peeves—from bad branding choices to messaging mishaps. If you’ve ever been frustrated by a clunky campaign or an organization missing the mark, you’ll relate to this segment!
Our Favorite Finds from the PPAI Expo
One of the highlights of the year for branded merchandise pros is the PPAI Expo in Las Vegas. We got to see some of the latest and greatest products in the promotional world, and we’re sharing our top picks! If you’re looking for innovative and exciting branded merch ideas, you won’t want to miss this part of the episode.
Sales & Prospecting: Phone Calls vs. Emails
When it comes to sales outreach, is it better to pick up the phone or send an email? Kirby and Jade debate the effectiveness of each approach and share their personal experiences in the world of prospecting. Whether you’re a die-hard caller or a strategic emailer, there are key takeaways here for anyone in sales or marketing.
Dad Was Right: Jade Actually Enjoys Reading!
In a fun twist, Jade admits that Kirby was right about something this time: reading is actually enjoyable! They talk about what changed her mind and some of the books that have made an impact. (Don’t worry, Kirby is taking full credit for this one!)
Shoutout of the Week: Shrivers Hospice
This week, we’re giving a huge shoutout to Shrivers Hospice, which is opening a new office in Coshocton County. Their work in providing compassionate care to those in need is truly inspiring, and we’re excited to see them expand their reach in our community.
Key Takeaways from Episode 3:
The most common marketing mistakes that drive professionals crazy.
The latest and greatest in branded merch from the PPAI Expo.
A candid discussion on phone calls vs. emails for sales outreach.
Proof that sometimes (just sometimes), Dad is actually right.
A celebration of Shrivers Hospice and their commitment to serving the region.
What’s Next?
We love hearing from our listeners! If you have a marketing or branded merch question, send it our way and we might answer it in a future episode. Stay tuned for more great discussions, insights, and fun on the Better Merch…Better Marketing podcast!
Make sure to watch Episode 3 above, share your thoughts, and subscribe to stay updated on all future episodes. Together, we’re creating Better Merch…Better Marketing!
Got a topic or question for a future episode? Let us know in the comments or reach out directly—we’d love to hear from you!
If you need help creating Better Merch & Better Marketing reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
Welcome back to the Better Merch…Better Marketing podcast! We’re thrilled to bring you Episode 2, where Jade Crider and Kirby Hasseman dive into exciting topics in marketing, business, and branded merchandise—all while adding their unique father-daughter dynamic to the mix. If you missed Episode 1, don’t worry; you can catch up anytime. But today, we’re diving into new discussions that we think you’ll love.
Check out the latest episode below:
What’s in Episode 2?
Here’s a rundown of what we covered in this week’s podcast:
1. The TikTok Drama: What Happened and What’s Next?
We kicked off this week’s episode by discussing the recent TikTok drama. From its sudden removal to the widespread reaction, Jade shared how she felt when the app disappeared briefly and what it meant for content creators and marketers alike. Kirby and Jade also speculated on what might come next for the platform and how businesses should approach TikTok moving forward. Spoiler alert: This conversation was packed with insights into adapting to change in the digital marketing landscape.
2. Lessons from the PPAI Expo
Last week, we attended the PPAI Expo in Las Vegas, the premier event for promotional products and branded merchandise. We had the chance to explore new trends, connect with industry leaders, and come away with some important lessons in business. In this episode, we share our key takeaways that can help you in whatever business you are in!
3. Audience Question: How Can You Attract and Retain Clients?
This week’s listener question comes from someone who tuned in to Episode 1: How can you attract and retain clients? Kirby broke down his TARGET method for effective marketing, offering actionable steps to help businesses stand out and build lasting relationships.
To make it even better, Kirby is giving away his book, Hit The TARGET, for free! Head over to HitTheTargetBook.com to grab your free copy, which includes the ebook, audiobook, and online course.
4. When Dad Was Wrong
In this week’s fun and lighthearted segment, Jade turned the tables and shared an area where she thinks Kirby is wrong. This playful moment highlighted how different perspectives—even within a family—can lead to some lively discussions and even better ideas.
5. Shout Out to Local Stars: Main Street Station & Sorrell’s on the Square
We wrapped up the episode by celebrating two amazing Coshocton businesses, Main Street Station and Sorrell’s on the Square, both of which were recently featured on America’s Best Restaurants. These local spots are doing incredible things for our community, and we couldn’t be more proud to shine a spotlight on their achievements. If you haven’t visited them yet, make it a priority!
Key Takeaways from Episode 2
TikTok’s impact on marketing is undeniable, and adaptability is key as platforms evolve.
Live events like the PPAI Expo are invaluable for networking, learning, and staying ahead in your industry.
Attracting and retaining clients requires a clear strategy, like Kirby’s TARGET method, and a focus on delivering value.
It’s okay to challenge ideas and perspectives—that’s where growth (and sometimes laughter) happens.
Supporting local businesses is a vital part of building strong communities.
What’s Next?
We’re already planning Episode 3, and we’d love to hear from you! Have a question or topic you want us to cover? Send it our way, and we might feature it in an upcoming episode. Whether it’s about branded merchandise, marketing strategies, or building better business practices, we’re here to help.
Make sure to watch Episode 2 above, share your thoughts, and subscribe to stay updated on all future episodes. Together, we’re creating Better Merch…Better Marketing!
Have a question or comment? Drop it below or reach out directly—we’d love to hear from you!
If you need help creating Better Merch & Better Marketing reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
Social media can be one of the most powerful tools to grow your organization, connect with your audience, and build your brand. But let’s be honest—many businesses struggle to make it work. Why? Because they focus on being perfect instead of simply being better.
At Hasseman Marketing, we believe the goal isn’t perfection—it’s progress. The key is to consistently get a little better each day.
If you’re looking to improve your social media presence, here are 5 simple tips to do social media BETTER for your organization. And if you want to dive deeper into this, head HERE to get the Hit The TARGET book for free.
1. Give Value First
Too many organizations treat social media like traditional advertising: Buy this. Hire us. Look at us. But social media is different. It’s about building relationships, and relationships thrive on value.
Ask yourself:
How can I help my audience?
What can I teach, inspire, or share that will make their lives better?
Providing value could mean sharing helpful tips, answering FAQs, entertaining with behind-the-scenes content, or offering inspiration. When you lead with value, people will engage, trust you, and stick around for the long term.
Remember: give first, ask second.
2. Be Consistent
Social media is like fitness—you can’t post once or twice and expect results. You build trust and credibility with consistency. Whether you post daily, three times a week, or weekly, the key is to show up regularly.
Here’s why consistency matters:
It keeps your brand top of mind.
It builds integrity (your audience knows they can rely on you).
Social media algorithms reward consistent posting.
The good news? You don’t need to go viral to succeed. Small, consistent efforts over time create meaningful results. Keep showing up, and the growth will come.
3. Post More
If you’re struggling with social media growth, ask yourself this: Are you posting enough? Many organizations are hesitant to post frequently, worrying about “bothering” their audience.
Here’s the truth: social media is a free tool to grow your business. Use it!
The more you post:
The better your reach and engagement will be.
The more opportunities you have to connect with your audience.
The more content you can test and learn from.
If you’re not sure where to start, try this:
Share updates about your team, products, or community involvement.
Post tips, quotes, or behind-the-scenes videos.
Repurpose older content into new formats.
Social media is like a muscle—the more you use it, the stronger it gets.
4. Engage With Your Audience
Social media is a two-way street. If someone takes the time to comment on your post, comment back! Engagement isn’t just polite—it’s how you build relationships.
When you respond to comments or messages, you:
Show your audience that you care.
Build a loyal community around your brand.
Increase the visibility of your posts (engagement boosts algorithms).
It doesn’t take much—a quick “Thank you!” or a thoughtful reply can go a long way. The brands that succeed on social media don’t just talk at their audience—they talk with them.
5. Gather Information
Social media is not just a place to post—it’s also a tool to gather valuable information for your business.
Here’s how you can leverage it:
Encourage people to sign up for your email list.
Use polls or surveys to learn what your audience wants.
Offer lead magnets (like free guides or webinars) to build your database.
Your ultimate goal should be to take your audience off social media and into your ecosystem—like your email list—where you can communicate directly. Social media is borrowed space, but your list? That’s something you own.
Social Media: It’s About Progress, Not Perfection
Social media doesn’t have to be overwhelming. Start small, follow these 5 tips, and focus on getting better—one post, one conversation, one audience interaction at a time:
Give value—be helpful, inspiring, or entertaining.
Be consistent—show up regularly to build trust.
Post more—take advantage of this free tool.
Engage with your audience—reply, connect, and build relationships.
Gather information—turn your audience into lasting relationships.
The goal isn’t perfection. It’s about showing up, providing value, and putting in the work over time. That’s how you’ll grow your brand, strengthen your community, and do social media BETTER.
Are you ready to improve your organization’s social media presence? Start with one tip today, and let’s pursue better together.
If you need help creating social media content that connects, reach out to us! We’d love to help you. Head here to get the book “Hit The TARGET” for FREE! This will help you dial in your marketing for better results.
It’s hard to believe it’s already June. But here we are! And in honor of the 6th month of the year, we want to show you 6 promotional products you need to know about. So if you are in the market for a cool (or hot) piece of branded merch that is sure to move the needle this summer…this is for you. Oh…and if you want to just skip all of “the words,” you can head to our shop here.
6 Promotional Products You Need To Know About In June
Our goal is to show you some timely, and hopefully trendy, promotional products that will hit many different price points. In addition, we will tell you what we love about the products…but also some drawbacks as well. Let’s dig in!
The Coolie Cappy Combo
The Coolie Cappy Combo is a unique and practical solution for promoting your message and keeping your drinks at the perfect temperature. This combo includes a full-color beverage insulator and a handy Cappy can cover gadget that transforms any can into a spill-proof container. The insulator is made from high-density foam to reduce condensation and keep drinks cold, making it great for outdoor events and picnics. The Cappy clips onto the tab of a can, and can be opened and closed to prevent unwanted things from getting in, spills, retains carbonation, and has a key ring hole for easy portability.
Positive: This is a super cool piece for outdoor events with the team or your customers. What we love about this product (or product combo) is that it is a conversation starter. When you give this away it will give you the chance to explain the product and show the audience how much you care. No one wants to have a bee (or anything else unwanted) to surprise them in their drink. This helps protect from that!
Negative: It’s a conversation starter because it needs an explanation. The product DOES come with instructions, but how many of your team (or customers) actually even read an email?
Overall, we really like this because it’s timely (especially for summer events), it’s unique, and it really is useful, once you explain it!
Lightweight Loop Terry Beach Towel
Enjoy spa-level treatment from the pool to the beach with this super absorbent towel! Measuring 30″ x 60″ this, promo weight hemmed 100% ring spun cotton loop terry towel is perfect for budget-friendly promotions and summertime giveaways.
Positive: We are a big fan of Beach Towels. They have a high perceived value, a HUGE imprint area, and they are kept for a long time. Studies will tell you that the average beach towel is kept for at least 7 years. That means that most are kept longer than that. We certainly never seem to throw them out!
Negative: Since the imprint area (and the item) is so big, the setup charge is larger too. It takes a lot to cover that much area!
Overall, we are big fans of the beach towel. They show appreciation and are used for years!
Fabric Clip Waterproof Bluetooth Speaker
Enjoy your favorite music from anywhere. The Fabric Clip Waterproof Bluetooth® Speaker easily clips to your favorite bag, letting you bring it to the pool, the park, or to your next house party. Enjoy hands-free operation with built-in microphone and music controls. The 5W output fills any room with quality sound. It has an IP67 waterproof rating, which means it can submerged under water without damaging.
Positive: We have always said, if you can give an item that enhances your customer’s life AND ties to their phone, it’s a home run. This can be both. In addition, we are getting more and more requests for WATERPROOF speakers. Apparently everyone thinks they are going to be near a pool or lake this summer!
Negative: You need to know your audience. If you are spending money on an item in this budget, you want to make sure it’s an audience that will appreciate it!
Overall, we love it! This item speaks to quality, function, and summer fun.
Mini Beachcomber Bag / Tote
The made-for-one personal beach bag to hold your essentials for a day of relaxation. The 15” x 13” size easily holds sunscreen, sunglasses, lotion, flip-flops, a book, and more. It’s waterproof and lightweight, plus it has a comfortable strap which makes for easy carrying. A bold full-color imprint option commands attention.
Positive: These totes are all the rage. Not only are they functional, but they show that your brand is on trend this summer.
Negative: These take some time to get in. They are done overseas, so if you need them in a hurry, they are not for you. There is a BIG difference in the timeline from air freight and ocean…so make sure you discuss your in hands date. But if you are interested, now is the time to order!
If your brand is one that is on the cutting edge of trends, this would be a great and functional piece. Just make sure you order soon!
Pinnacle Recycled Travel Tumbler with Straw 40oz
Meet the Pinnacle, a budget-friendly 40 oz travel tumbler that doesn’t compromise on style or performance – all while being made from recycled materials. Constructed using 91% post-consumer recycled 18/8 stainless steel – the 40 oz Pinnacle Travel Tumbler features high-performance copper vacuum insulation that will keep drinks cold 24+ hours for all-day hydration, and a durable power coating with a sleek matte finish that matches the handle, straw and lid slider for a premium, retail look and feel. The 100% recycled plastic, press-on swivel lid securely holds the Tritan straw in place, is easily rotated to expose the drink opening, and features a proprietary lid slider to prevent spills. A sturdy ergonomic handle makes carrying this tumbler effortless, and the slim base fits in most car cup holders
Positive: Everyone loves drinkware. The latest trends show it. And summer is often vacation season. So drinkware is perfect for road trips and to makes sure you are hydrated on the beach. In addition, this product is more eco-friendly than many of its competitors.
Negative: We are big fans of drinkware, so this is tough. The one negative might be that there are lots of competitors out there.
Overall, we feel like this one stands up. It’s great for this (or any) time of year…and it’s got a great price point considering the eco-friendly components. This makes us want to hit the road!
NBN Recycled Outdoor 15 Can Cooler
The NBN Recycled Outdoor 15-Can Cooler has a sleek design featuring an easy-access front pocket and one side pocket. The cooler is fully insulated, and its body material is made with recycled material. Through a partnership with 1% For The Planet, one percent of sales of all EcoSmart® products will be donated to nonprofits dedicated to protecting the planet.
Positive: Everyone can use a cooler…especially this time of year. And with a giveback component, you can feel great about giving a really nice item that will last.
Negative: Hmmm…maybe that it ONLY holds 15 cans?
Overall, we love a cooler for this time of year. Even if you are not going on vacation, you can still use this at home, on the golf course, or on a family picnic in the park. You can’t go wrong with this one!
So there you have it! These are 6 Promotional Products You Need To Know About In June! Want to see more? Check out our Summer Shop here!
As always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
