The effectiveness of branded merchandise in marketing campaigns is a topic that has been widely discussed, yet often misunderstood. Many businesses invest heavily in branded merchandise, but few know how to measure its impact accurately. The goal here is to shed light on this topic, providing insights into how promotional products can boost open rates, increase orders, and create brand affinity. We will also discuss the challenges businesses face in measuring the effectiveness of branded merchandise and how to overcome them.
Branded merchandise is not just about slapping your logo on a product; it’s about creating a meaningful connection with your audience. It’s about using a physical item to convey your brand’s values and personality. But how do you know if your branded merchandise is achieving these goals? That’s where measurement comes in. By understanding how to measure the effectiveness of your branded merchandise, you can make more informed decisions and maximize your return on investment.
Promotional Products and Open Rates
One of the most significant benefits of promotional products is their ability to increase the open rate on direct mail. According to a study by the International Organization of Promotional Products, well-executed promotional products can boost open rates by up to 75%. This is because promotional products create a sense of curiosity that a basic letter may not. The physical presence of a product, often referred to as “bumpy mail,” can pique the recipient’s interest and encourage them to open the mail.
However, the effectiveness of promotional products is not just about creating curiosity; it’s also about delivering value. The more useful and relevant the promotional product is to the recipient, the more likely they are to open the mail and engage with your brand. Therefore, when choosing promotional products, it’s crucial to consider your audience’s needs and preferences.
Branded Merch and Reorders
Branded merchandise can also play a significant role in driving reorders. A study involving a dry cleaner and new residents found that giving branded merchandise to new residents increased their likelihood of ordering by 18%. This is compared to giving nothing or just a coupon. The tangible nature of branded merchandise can create a stronger connection with the brand, leading to faster and increased orders.
However, it’s important to note that the effectiveness of branded merchandise in driving reorders depends on the quality of the merchandise and its relevance to the customer. Poor quality merchandise can harm your brand’s reputation, while irrelevant merchandise may not resonate with your customers. Therefore, it’s crucial to invest in high-quality merchandise that reflects your brand’s values and meets your customers’ needs.
Brand Affinity and Positive Association
Branded merchandise can also help create brand affinity and a positive association with your brand. Studies have shown that receiving branded merchandise can make customers feel more connected to the brand. This is especially true when the merchandise is of high quality and aligns with the customer’s values and lifestyle.
Creating a positive association with your brand through branded merchandise can have long-term benefits. It can increase customer loyalty, encourage word-of-mouth referrals, and even influence purchasing decisions. Therefore, when planning your branded merchandise strategy, it’s important to consider not just the immediate impact but also the long-term effects on your brand perception.
Challenges in Measuring Effectiveness
Despite the potential benefits of branded merchandise, many businesses struggle to measure its effectiveness. One of the main challenges is a lack of understanding of what to measure. While it’s easy to compare the reach of branded merchandise with other marketing channels, this may not accurately reflect its effectiveness. The impact of branded merchandise extends beyond reach; it also includes factors like brand perception, customer loyalty, and reorder rates.
To overcome these challenges, businesses need to establish clear objectives for their branded merchandise campaigns. These objectives should align with the overall marketing strategy and be measurable. By setting clear objectives, businesses can track the performance of their branded merchandise campaigns and make necessary adjustments to maximize their effectiveness.
Targeted Use of Branded Merchandise
Branded merchandise is most effective when used in a targeted fashion. Simply throwing a bunch of branded merchandise without a specific target is not effective. Instead, businesses should identify their target audience and tailor their branded merchandise to meet their needs and preferences. This targeted approach can lead to greater effectiveness and a higher return on investment.
For example, if your target audience is environmentally conscious, you might consider using eco-friendly branded merchandise. This not only aligns with your audience’s values but also reinforces your brand’s commitment to sustainability. By understanding your audience and aligning your branded merchandise with their values, you can create a stronger connection with your audience and increase the effectiveness of your branded merchandise.
Differentiating Brand Marketing and Direct Marketing
When measuring the effectiveness of branded merchandise, it’s important to differentiate between brand marketing and direct marketing. Brand marketing focuses on building brand awareness and recognition, while direct marketing aims for direct response and immediate action. Therefore, the metrics used to measure the effectiveness of brand marketing may not accurately reflect the effectiveness of direct marketing, and vice versa.
For example, brand marketing might measure the increase in brand awareness and perception, while direct marketing might measure the increase in sales or leads. By understanding the difference between brand marketing and direct marketing, businesses can choose the right metrics to measure the effectiveness of their branded merchandise and make more informed decisions.
Understanding the Purpose of the Campaign
Understanding the purpose of the branded merchandise campaign is crucial in measuring its effectiveness. Different types of branded merchandise campaigns serve different purposes. For example, brand marketing campaigns focus on raising awareness and recognition, while direct marketing campaigns aim for direct response and specific actions. Therefore, the metrics used to measure the effectiveness of a branded merchandise campaign should align with its purpose.
For instance, if the purpose of the campaign is to increase brand awareness, you might measure the increase in brand mentions on social media or the increase in website traffic. On the other hand, if the purpose of the campaign is to drive sales, you might measure the increase in sales or the conversion rate. By aligning the metrics with the purpose of the campaign, you can accurately measure the effectiveness of your branded merchandise.
Examples of Branded Merchandise Campaigns
The video provides examples of different types of branded merchandise campaigns and how to measure their effectiveness. One example is a monthly branded merchandise campaign, where a different piece of branded merchandise is used each month to reach out to clients and set up meetings. By understanding the purpose of each campaign, businesses can measure its effectiveness and make necessary adjustments to improve future campaigns.
For instance, if the purpose of the campaign is to set up meetings, businesses might measure the number of meetings set up as a result of the campaign. If the purpose of the campaign is to increase brand awareness, businesses might measure the increase in brand mentions on social media or the increase in website traffic. By aligning the metrics with the purpose of the campaign, businesses can accurately measure the effectiveness of their branded merchandise.
Conclusion
Measuring the effectiveness of branded merchandise is not a straightforward task. It requires a clear understanding of the purpose of the campaign, the target audience, and the right metrics to measure. However, with the right approach, businesses can accurately measure the effectiveness of their branded merchandise and maximize their return on investment.
We hope this article has provided valuable insights into how to measure the effectiveness of branded merchandise. If you have any questions or need further assistance, feel free to reach out. And don’t forget to subscribe and rate our podcast for more valuable content on marketing and branding.
As always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
Branded Merchandise, or ‘merch’ as it’s commonly referred to, is a crucial aspect of any organization or personal brand. It serves as a tangible representation of the brand, often acting as a physical reminder of a brand’s values, image, and identity. However, not all merch is created equal. In this video and blog, we discuss the importance of avoiding bad merch and the detrimental effects it can have on your brand. It’s not just about saving a few bucks, it’s about preserving the integrity of your brand, respecting the environment, and making a smart investment.
It’s essential to understand that cheap and inexpensive are not synonymous when it comes to merch. The quality of the merch can significantly impact the brand’s image and reputation. Furthermore, bad merch is not only harmful to the brand but also to the environment. It contributes to landfill waste and promotes a culture of disposability. Lastly, bad branded merch is a bad investment. It does not leave a lasting impression and may not even be used by the recipients. In this article, we delve into these points in detail, providing you with four compelling reasons not to buy bad merch.
Cheap vs. Inexpensive Merch
When it comes to branded merch, there’s a significant distinction between cheap and inexpensive. Cheap merch often lacks quality and durability, leading to a poor representation of your brand. On the other hand, inexpensive merch can still be of high quality. For instance, a high-quality lip balm can be an inexpensive yet effective piece of merch. It’s essential to strike a balance between cost and quality when choosing your merch.
Investing in cheap merch may seem like a cost-effective strategy in the short term. However, the long-term effects can be detrimental to your brand. Cheap merch often breaks easily, doesn’t function properly, or wears out quickly, leading to a negative impression of your brand. On the other hand, inexpensive, high-quality merch can leave a positive, lasting impression, enhancing your brand’s image and reputation.
Bad Merch is Bad for the Brand
Branded Merch is a physical representation of your brand. It’s a tangible extension of your brand’s values, image, and identity. Therefore, bad merch can significantly harm your brand. It’s crucial to choose merch that aligns with your brand’s values and image. If the merch contradicts these, it can be detrimental to your brand’s reputation.
Imagine handing out pens that don’t write or t-shirts that fade after a few washes. This not only frustrates the recipient but also reflects poorly on your brand. It sends a message that your brand doesn’t value quality or customer satisfaction. Therefore, it’s crucial to invest in high-quality merch that accurately represents your brand and resonates with your target audience.
Bad Merch is Bad for the Earth
Bad merch isn’t just bad for your brand; it’s also bad for the environment. Cheap, low-quality merch often ends up in the trash after a short period of use, contributing to landfill waste. This not only harms the environment but also reflects poorly on your brand’s commitment to sustainability.
Choosing sustainable and reusable merch is a better option. Not only does it show your brand’s commitment to the environment, but it also provides a lasting, useful product for the recipient. For instance, a reusable shopping bag or a stainless steel water bottle can be a great piece of merch that aligns with your brand’s sustainability values and provides value to the recipient.
Bad Merch is a Bad Investment
Investing in bad merch is like throwing money down the drain. It doesn’t leave a lasting impression, and it may not even be used by the recipient. The perceived value of the merch is crucial for its usage and impact. If the merch falls apart or doesn’t function properly, it’s likely to be discarded, wasting your investment.
On the other hand, investing in high-quality, useful branded merch can have a significant return on investment. It can enhance your brand’s image, increase customer loyalty, and even generate new business. Therefore, it’s crucial to consider the quality and functionality of the merch before making an investment.
Conclusion
Choosing the right branded merch is crucial for any brand. It’s not just about the cost; it’s about the quality, the impact on the environment, and the return on investment. It’s important to choose merch that aligns with your brand’s values and image. Consider your target audience and what would bring them joy and lasting use. A well-thought-out merch strategy can significantly enhance your brand’s image and reputation, leading to increased customer loyalty and business growth.
So, before you make your next merch purchase, remember these four reasons not to buy bad merch. Invest in quality, align with your brand values, consider the environment, and make a smart investment. Your brand, your customers, and the earth will thank you.
As always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
You know what time it is! It’s time for Thirsty Thursday! Thirsty Thursday is the award-winning piece of content from Hasseman Marketing where we take a mystery drink out of a piece of branded drinkware! Be careful…it’s not for everyone. This week we feature the Venture Lite 24 oz Water Bottle from Tervis. It’s a fun one. Get ready to giggle…and be jealous of this new piece of drinkware. Watch now!
Why Should You Consider the Venture Lite 24 oz Water Bottle from Tervis?
Our 24oz classic Venture Lite water bottle features an easy-to-swap chug spout and straw spout so you can choose how to drink. It also has a push-button opening for one-handed operation, a safety lock to prevent spillage and a comfortable handle for easy carrying. Its large lid opening means ice cubes go in easily.
This printed wrap-around design is sealed between the bottle walls. Double-wall insulation keeps drinks cold longer and reduces condensation to keep hands dry in warmer weather.
Impact-resistant, BPA-free material makes these water bottles shatterproof. They’re also lightweight and leakproof for peace of mind when carrying.
Most classic water bottles are freezer and dishwasher-safe (top rack recommended, or away from heat element if on the bottom rack) and fit most cup holders.
Each classic water bottle is proudly made in the US with American and imported parts, and backed by a Lifetime Guarantee* so you can buy with confidence.
I love blogs, podcasts, and videos. Each of these has the chance to inspire me and lift me up. I have created time in my morning routine to put some good into my brain each day…and these are often my tools of choice. But if I really want to take a deep dive into a topic, I still am inspired by books. Whether I read a physical book or simply take a walk with the author (in audio form), books help me grow (and level up).
Over the course of the last 10 years, I have had the chance to read hundreds of books. Some have been forgettable. Others have been what I needed to hear at the moment. But here is a list of 37 Game-Changing Books for Business that have impacted me. I wanted to share them with you.
I originally wrote this list in 2021. So I updated this list again to add a few new favorites!
The E-Myth Revisited
This is one of the best business books ever. I have bought countless copies and have recommended it more times than I can remember. I have probably read it 10 different times and have found myself in a different place on the journey each time. If you are in business or want to start a business, this is awesome.
Profit First
When I first listened to Profit-First, I thought author Mike Michaelowicx was following me around. It spoke to the challenges I was having in my business’s cash flow right then. We tentatively adopted the philosophy and have not looked back. It’s been a game-changer for us. Mike’s goal is to “eliminate entrepreneurial poverty,” and for many in business, that is a real thing. Love this book.
I think each one of Sinek’s books has gotten stronger. And while I really enjoyed “Start with Why,” I thought “Leaders Eat Last” was even better. Sinek goes into what makes a great leader and even the biological reasons for it. Powerful information…and super interesting too!
Infinite Game
As you might expect, this is my favorite of Simon Sinek’s books. He explains the difference between a finite game and an infinite game and why it matters so much to know what kind of game you are playing. For me, it crystallized the idea of playing a “long game” in business. It’s what I have long believed and discussed, but Sinek does it in a much more articulate way than me!
The Thank You Economy
I love Gary Vaynerchuk. I am a fan. But while I love his content, his energy, his speaking, and his philosophy, I don’t always LOVE his books. But The Thank You Economy was different. Gary talks about using social media to create appreciation, value, and connection at scale. Loved this one.
Pumpkin Plan
This is the second Mike Michaelowicz book on the list. I am a fan of Mike’s work and this is a powerful one about differentiation. He says “The Riches are in the Niches” and explains how to find your niche and grow into it. He even spends a bit of time explaining how to “fire a client” which just seems so hard for some entrepreneurs. The Pumpkin Plan is worth harvesting.
Purple Cow
I am an unapologetic fan of Seth Godin. He is a thought leader in business and marketing. And he has the ability to say things in a way that is simple, yet powerful. “If you want to be remarkable, you have to do something worth remarketing about.” Read this one if you want to stand out in a crowded marketplace.
The Dip
While this is probably not Godin’s most famous book, it is the one I find myself quoting the most often. It’s short and powerful. When you start something new, you will be learning fast and your improvements will be fast. Then, that will excitement and progress will slow down. It will not be as exciting. This is the Dip…and it’s when most people quit. Get through the Dip…and you become the expert.
The Practice
His most recent book (as I type this), The Practice is a powerful reminder about how we get better at anything. If you want to build a career, a business, your fitness, content, or a life…creating a Practice will help you do it.
Ultimate Selling Machine
If you are an entrepreneur or are in sales (and we are all in sales), this book is powerful. There are strategies for everything from creating a sales process to building real relationships. Love this one.
High Trust Selling
I read this one a long time ago, and it was one of the first books that changed my business. Duncan’s observation is that 80% of our results in sales come from 20% of activities. But as salespeople, we tend to focus on the wrong part of the business. We need to hire out the 80% that does not make us money.
The 5-Second Rule
File this under “simple but powerful.” Mel Robbins gives you a 5, 4, 3, 2, 1 solution for procrastination. Along the way, she gives powerful insights into performance and life. Oh…and this is a great audiobook if you enjoy those.
Finish
Jon Acuff is a great writer and speaker. His sense of humor helps me get lessons I might otherwise miss. While I love his book Start (Punch Fear in the Face), the book Finish was more powerful for me. I have never had problems starting things…but finishing? Squirrel! He gives some great tips on getting your project to the finish line.
I got this book recently at the recommendation from a friend. It’s a great look at how to improve a bottleneck and flies in the face of traditional manufacturing policy.
Known
Want to build your personal brand? I really enjoyed this book from Mark Schaeffer on how to make it happen. In this book, he outlines the 5 steps you need to take to build your brand and become Known.
Building Your Storybrand
Donald Miller wrote this gem that outlines why most companies get their marketing wrong. It was a real “a-ha” moment for me and shined a light on why sometimes messages work and sometimes they don’t. Who is your marketing making “the hero of the story?” Most of us make ourselves the hero. The customer needs to be the hero. Miller explains why in this wonderful book.
Marketing Made Simple
Now that you understand that the customer needs to be the hero of your marketing story, Marketing Made Simple digs into the tactics of how to make that happen. This book outlines a step-by-step process to create a marketing machine that works for your business.
Dare To Lead
Most of us are afraid to put ourselves out there. We don’t want to be completely authentic because it doesn’t feel like “what a strong leader would do.” Brene Brown breaks down those myths and challenges us to lean into them. I feel like this book made me a better leader by making me a better person.
Extreme Ownership
And speaking of leadership, it’s hard to learn from better teachers than Jocko Willink and Leif Babin. These two team up to give amazing lessons in leadership combined with stories from leading teams in combat. Oh…and if something is going wrong in your company, or division, or family…you should take extreme ownership. Good one here.
Meditation for Fidgety Skeptics
Everywhere I looked, I saw people telling me I needed to meditate. But I didn’t know how. I felt like I was doing it wrong. It felt strange and weird. This book breaks down some of those myths and gives you permission to get started with “just one minute” if that’s what you need to do. This is a good introduction for someone that feels they might need meditation in your life…but does not know where to start.
The Subtle Art of Not Giving a F*ck
If you are offended by strong language, this book is not for you. However, if you can get past that, there is a zen-like quality to much of this book that really connected with me. One of my favorite lessons, which I talk about here, is the idea that successful people are willing to “suffer through” things to get to what they want. Not everything will be easy. If you want to reach your goal, you need to decide what you are willing to suffer through.
Scrum
This book is sort of the bible for Agile productivity. We read it as a team. If you want to get more done as a team, this book is a must-read. Can you break down tasks into small enough pieces so that every member of the team can help? You probably can…and SCRUM lines up how.
4 Disciplines of Execution
Let me see if you have been there. We come back from a conference (or read a book) and want to implement a great idea. We start strong, but then the “whirlwind” of business and life gets in the way. The 4 Disciplines breaks down how to identify the Wildly Important Goal, and create a process to make improvements with your team.
Epic Content Marketing
If you want to do content marketing “right,” this is your manual. Joe Pulizzi talks about the start of his company and how creating compelling content (for the customer) works. He shows you how to create an audience and story-tell in a way that will build your brand. Loved this one.
Hug Your Haters
So you have created a social media following that is worth having. What do you do when “the haters” show up? Jay Baer says you need to “Hug Your Haters” in this book about dealing with tough comments on social. Jay gives the playbook on what to do when complaints happen (and they will). Most of us want to ignore the comments so they go away. Jay explains why that is the wrong play…and how doing it right can change haters into fans!
Never Split the Difference
Life is a negotiation. If you are in business, you already know this. In this powerful book, Chris Voss takes us inside some amazing stories from a hostage negotiator…and how many of them can apply to you.
Living With a Seal
This is a fun one. Jesse Itzler tells the story of how he invited the “toughest man on the planet” David Goggins to live with him for a month and train him. When I listened to this, no one knew who David Goggins was…but it all makes sense now. While there are some sincere lessons here about how far we (as humans) can go, this one was fun.
The Power of One More
If you have followed me over the past few years, I talk a lot about Ed Mylett. His book The Power of One More is a great personal development read. If you want to level up in any area of your life, Mylett gives you the tools to do that. And I love the way he frames so many of these important topics.
Soundtracks
Jon Acuff is funny and insightful…and this is probably my favorite book from him. Here Jon talks about the voice that we hear all of the time in our heads…our own. Most of us can be our own worst enemies, and he gives us permission to push back on that voice…and tools to do just that. Totally worth a read or a listen.
Buy Back Your Time
Most of the entrepreneurs I know struggle with two things…cash and time. While this book doesn’t give you any cash, it does give you lots of tactics on how to better use your time in order to grow.
$100 Million Offers
Alex Hermozi doesn’t need any recommendations from me…but he is going to get it anyway! This book $100 Million Offers, and his follow-up $100 Million Leads, are must-reads if you want to grow your business. And if you are not following him on social media already, you really should check him out!
Traction
I read this a long time ago…but I didn’t implement it. I went back to re-read after so many people I respect mentioned the book. We have worked to implement the tactics at Hasseman Marketing, and now I understand the appeal.
The 6 Types of Working Genius
Sometimes you read a book and it changes the way you look at your team. This was one of those books for me. I love the concept of how there are 6 types of work in each project. Then Patrick Lencioni explains how to increase efficiency and avoid burnout by putting people (and yourself) in your area of genius as much as possible.
12 Months To $1 Million
If you want to start a business, I think this is a great place to start. There are concepts here that will help you get started off right…and great reminders for those who have been doing this for a while. Great book!
Hit The TARGET
This is my one selfish plug, but if you are struggling with your marketing, I really think this can help. Hit The TARGET is my latest book, written as a parable, that helps you identify your perfect customer and grow your business with them.
So there you have it! This is my updated list of 37 Game-Changing Books for Business.
As always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
For many organizations, trade shows are a tool in the marketing toolbox. And, if you pick one that serves your perfect customers, it can be a great investment. But make no mistake…it is an investment. It certainly costs money. But it’s also the investment of time. So if you are going to make that investment, you want it to be worth it. So here are 10 tips to ensure Trade Show Success.
If it is at all possible, get a list of everyone who has confirmed they are coming to the show. Though trade shows do have a lot of last-minute sign-ups, they should have a great list of attendees who are registered and ready to attend that you, as an exhibitor, can get access to before the event.
In the lead-up to the show, these registered attendees are themselves preparing for the show. If they’re smart, they’re creating a strategy for working the show themselves.
So, the first tip is to simply get that list! As a matter of fact, some of my clients do not even exhibit at trade shows if the organizers don’t provide a list of attendees, it’s that valuable to them. Now that you have the list, on to the next tip.
Tip #2: Send each attendee an email inviting them to come to your booth
Make sure this email is attractive, creative, and personal. Try to whet their appetite. What great promotional item do you have on offer? What’s your fun theme? Are you giving out free beer? Whatever it is, let them know that you want them to come and see you.
Tell attendees where your booth will be located, what’s in it for them, and why they should look for you. If you have enough lead time before the show, you can even send more than one email.
Tip #3: Send a direct mail piece which mirrors the email
This direct mail piece should match the theme of your booth. I like this direct mail piece to be either a postcard (so they don’t have to open it to see it) or a personal card. If you make this direct mail piece impactful, you’ll see returns in better attendance at your booth.
During the Trade Show
Tip #4: Send great people (and people who are familiar with your sales process.)
It’s essential that the people manning your booth know the product or service you provide, and that they are comfortable selling at the booth. Often companies just put “warm bodies” at the booth, or send people who aren’t familiar with the sales process. This detracts from the credibility of the company. So, to get the most return on your investment in the trade show, be thoughtful about who will be staffing your booth.
Tip #5: Have a theme
Let’s be honest. Trade shows can be a little … monotonous. Creating an attractive and memorable theme for your booth (ideally one that’s aligned with or somehow reinforces what makes your company unique) will make you stand out among the long rows of the Trade Show Masses. In addition, having a theme can help you plan out how to dress and what to hand out, making your trade show planning process go more smoothly (and more fun, too!)
Tip #6: Bring a great handout
With this, you want to have a plan too! Handouts, done well, can drive traffic to the booth. Great, thoughtful, and useful gifts have an impact that lasts long after the show is done. If you choose to bring the same old promotional items as everyone else, that pen with your logo in it is going to end up at the bottom of the trade show bag, and might never come out again.
It’s up to you… think about the audience, the item, and its impact. Stuck for ideas? Call a promotional consultant, who can help you think this through. (If you don’t have a promotional consultant, please let us at Hasseman Marketing know! We would love to help.)
Tip #7: Have a VIP Gift
Sometimes at a trade show, one of your current customers will stop by the booth. This is a wonderful opportunity to make a big deal about their business and to thank them with a special VIP gift.
You also might have leads that you have a connection with or who show a real interest in your product or service. This is a great time to reach below the table and get out a VIP gift.
For a current customer, you might say: “Stan, I really appreciate your business and for taking the time to stop and see me today. I am not giving this to everyone, but please take this as a small token of my appreciation.”
With a prospect, the conversation might go like this: “Janice, I think we are on the same page. I know you have a lot of folks you want to see today, but I really appreciate you taking the time to talk with me. I am not giving these to everyone, but please take this and I will follow up with you after the show.”
These VIP gifts should be something a little nicer than what you’re handing out to everyone, and you don’t need hundreds of them. Used sparingly, they leave a big impression on your special contacts and customers, making them feel like the VIP’s they are!
After the Trade Show
What’s the secret to trade show success?
It’s what happens once you get back to the office.
The fortune is in the follow-up.
Tip #8: Follow Up Quickly with Email
Truthfully, email follow-ups are really just the bare minimum, but it’s an essential step. Make sure you have a rock-solid system in place to follow up with everyone that stopped by your booth. Thank them for coming, and remind them who you are and what you do.
Trade show attendees meet a lot of people in a short period of time, so do your best to remind them of you. If you remember the conversation it would be great to reference it in the personal email you send. Time is of the essence. The sooner after the show you follow up, the more you convey that you and your company are “on it!”
Tip #9: Follow Up with a Card
Everyone sends emails. You should send a card. It’s a really nice personal touch. Now, I understand, if you need to contact thousands of people this might not be a realistic goal. If you can’t send a card, consider at least sending a direct mail postcard. This is one more way to get across their desk and to remind them of your awesomeness. The personal card, when appropriate can REALLY make you stand out!
If the idea of writing, stamping, and sending all of those cards makes you squeamish, look into automated ways of doing it. At Hasseman Marketing, we use a system called Send Out Cards. It’s perfect for personal follow-ups like these.
Tip #10: Follow Up with a Call
You probably saw this coming. Now it’s time to call them. After going through this process, a call is a great way to make the final personal touch. It’s time to reel them in!
So there you go…these are my top 10 trade show tips to ensure success.
Depending on how many emails you send in the email steps, if you follow all my tips you will have “touched” each prospect between 7 and 12 times. Studies show it takes, on average, 7 touches before a prospect buys … so follow all 10 tips and you’ve done a complete job!
It’s not rocket science, but to make the most of your investment in a trade show you need to have a plan.
As always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
Years ago, I read the book Traction from Geno Wickman. While I found the book good, I did not dive into the principles. I read the book…and moved on. Recently though, I noticed how many of the people I admire in business talked about the book, and his “Entrepreneurial Operating System.” The EOS is a system that helps many small businesses survive and thrive. So I went back and re-read the book…and decided to work on implementing the tactics.
Our Proven Process
One of the concepts in the book recommends you create a “proven process” around your business. This proven process is how you, as an organization, can create successful results for clients…regardless of which team member is working with you. This is something that I had not taken the time to work on the first time I read the book. But this time, I dove in and documented what we were already doing…when we were at our best.
Discovery
While some organizations in our industry will jump in and “sell” from the jump, that is not what we set out to do. We need to meet with you to find out what you want to accomplish. This is when we “discover” your budget for the project, who your perfect customer is, and what action you would like to move them toward. While we will occasionally have some ideas right away, most of the time we leave our discovery call and go to do some “homework” for you.
Present Solutions
After the discovery call, we “go back to the lab” to work on ideas for you. Once have a plan created, we present some solutions that we hope will be perfect for your event or promotion. While it sometimes seems there are millions of options for marketing and branded merch (and there are), we try to curate the best solutions for you here. We might set up a new meeting or just send over these solutions digitally. And if none of these solutions perfectly hit the mark, tell us! We will go back to work for you!
Implement & Deliver
Once you decide on a solution that fits your needs and your budget, it’s time for us to go to work! Now is when we work with our partner network of suppliers to fulfill your project. Now is the time that we send you proofs to make sure things are what you need, and we keep you up to date on how the project is coming. When all of those boxes are checked, a box of “marketing joy” finds its way to your office!
Follow Up On Results
So how did we do? Now is the time in the process when we need to follow up. We know that you need to have time to execute the event or the promotion. But once that happens, we will check in to see if the project hit the mark. We hope so! But either way, we want to circle back to see what we can do better next time.
Repeat
And then we start the process over again. We work hard to be proactive, but there are obviously projects that we don’t know about. So now is the time to get together and start the discovery over again.
So that is our Proven Process. Our goal is to help you create marketing and promotions that help to meet your goals and affect human behavior in your organization.
And as always, we want to provide you with value. So if you want to create marketing campaigns (and appreciation gifts) that hit the TARGET, check out our TARGET marketing playbook here.
