by Kirby Hasseman
With some extra time on your hands during the pandemic, many people have decided to create content for their business and personal brand. I am excited to see the increase in activity in video, podcasts and blogs all over the business world. I think it’s a great use of time, and a great way to use this time to create long term business value. But as you start on your content journey (or if you are just considering it now), it’s important to not just “run and gun” your content. Here are a few questions to consider to make your content marketing pop.
Does This Answer a Question Or Concern of My Customers?
When I speak to business leaders, marketers and entrepreneurs about creating content, one of their concerns is where to start. What topic should I cover? What should I write about? The easiest place to start is to make a list of questions that your customers and prospects ask all of the time about your product or service. You probably already have the answers, because you handle them all of the time. If you can write a blog or create a video that answers that question you probably have a good piece of content.
But I think it’s important that this is not just a sales video. It’s not an ad. So many people create videos that say they are answering a question, but it’s really a full blown marketing pitch that only sells their own product. The idea is that you create value by answering a real question and add value to the customer. Once you have created value in the customer’s mind, and built trust, that is a great time to offer your product or service as a potential solution to the customer’s problem.
Does This Have a Point of View?
The famous Sports Talk Radio Host Jim Rome has a mantra he says to his callers. “Have a take…and don’t suck.” That might be good advice if you are calling a radio show, but these are great words of wisdom if you are creating content. Have an opinion. The idea of content marketing, in many ways, is to establish you or your brand as the expert. We go to experts for their opinion on matters. These experts have earned the right. That’s you. You have put in the work to be the expert in your area. So if you are going to take my time with a piece of content, have a point of view. Have a take. And don’t suck.
Is This Created With My Customers in Mind?
Many marketers and entrepreneurs have a “Toby Keith” problem with their marketing. They “wanna talk about me” all of the time. When we focus all of our marketing or our content on our own company, we lose sight of what is important…meeting the needs of our customer. The best content is created wit the customer in mind. It answers a question they need. It educates them to help them do their job better or make their lives easier.
Donald Miller talks about this in his great book Building Your StoryBrand. Many companies make themselves the hero of their story. It’s a mistake. As Miller says, in your marketing (and your content) you should position the customer as the hero of the story and your company should be the guide. So your customer is Luke Skywalker and your company is Obi Wan.
These are just a few questions to consider when creating a piece of content…and you want to make it pop. I think questions can be very powerful to lead us the right direction (I talk about more good questions here). If you have more questions about Content Marketing, check out Joe Pulizzi’s great book Content Inc on the subject here.
Thanks for reading! We will keep the content coming for you! If you want to catch up, you can head to our blog page here.
by Kirby Hasseman
I was asked recently to present a webinar on creating better video. The idea is, with this time of crisis, many of us are taking the time to learn new marketing techniques. So here are my 10 Tips For Creating Better Video. (And yes you can watch the VIDEO of this here).
Video is huge…and growing. It’s a great way to tell the story of your business. Here is a great statistic to consider. People remember 20% of what they hear. 30% of what they see. 70% of what they hear AND see!
Zoom calls and have shown us the power…and some possible pitfalls of video. So here is Top 10 List of Tips!
10 Tips For Better Video
1. Lighting Matters: We have seen the zoom call where you are backlit by a window. You are invisible. Consider lighting before you shoot.
2. Consider a Mic: Or at least work on good clear audio. Nothing is more distracting than bad audio…and it will keep people from watching the video…and getting your message.
3. Use a tripod.: Or do your best to keep the video steady. These are all just basics so you don’t lose people before they get your message at all!
4. Think Different Angles: What does this shot look like from a low angle? High angle? My former lead of video was 6 7. I always knew when he shot a video…because it was from his height. Some shots can look TOTALLY different from another angle. Put the camera on the ground. Or consider taking the next shot from a higher perspective. That’s why people love Drone footage.
5. Do An Extra Take! You think you have it…but you might not. Dogs might have barked. Emails dinged. Whatever. Do it one more time. You will thank me.
6. Don’t use Equipment as an excuse. For most of you…your phone is a GREAT way to start. As a matter of fact, I still use my phone a lot. The best camera is the one you have on you…and I have my phone all of the time.
7. Spend time on the Message. Spend time before you start to roll the video thinking about what you want to say. Create a script or outline or bullets. We think we can just “wing it” and the video ends of looking like we are winging it!
8. Create videos with your customers in mind. Answer their questions. Educate them. It’s not just about you.
9. Shared Platforms are powerful. Delivering Marketing Joy is great because I get to interview people that make me smarter…they help the audience…AND it gives you and them a bigger audience.
10. It’s not what you can create. It’s what you can re-create. Consistency is so important. Dollar Shave club is the exception. You don’t create one video and then you are famous. You have to show up again and again. Create something you can create again and again…think that way from the beginning.!
Thanks for checking these out! If you want more content, head to our blog page. And if you want to learn and grow more, check out our 5 Day Marketing Course here.
Finally, if you want to chat with us about video, or learn more about what we can do for you…head here.
by Kirby Hasseman

Each week, we pride ourselves on creating content for our customers, peers and prospects that will entertain and inspire. Some weeks we have more than others, but we try to be consistent. But with the crazy changes we have all been forced to make, we have committed to creating more content than ever. As I put together our weekly email to those on our VIP list (you can sign up for that here), it struck me that it would be good to have this all in one place…on one blog.
So let’s dig into a lot of content this week…with a very short description to help you know where to start.
Why Giving Joy is More Important Than Ever
There is plenty of frustration, anxiety, and fear in the world today. Read this blog and learn why and how to give out Joy instead.
Brand-ecdotes with Jeff Wickerham
This new series about our team is making a lot of people smile! Check out our latest and learn a bit more about Account Executive Jeff Wickerham!
Tips For Working Remote from Remote Workers
And it’s official…many of us are being asked to officially work from home. Here are some tips to working remote from some of our team that actually does it! Read now!
He Said She Said Podcast
This time on the He Said She Said podcast, Kirby and Amy talk about the evolution of the Coronavirus…and their views on it. They talk about what they have been working on…and so much more. Listen in and catch up now.
Delivering Marketing Joy (Video)
It’s time for Delivering Marketing Joy! This time entrepreneur Jason Nokes from PromoPulse flips the script on Kirby and asks hime the questions. They talk about how he creates so much content and what he uses. Watch now if you want to use this time to get more done!
unScripted Podcast Coronavirus Special Edition
We don’t usually share this podcast on this email but felt it could be valuable today. This time on a special edition of unScripted, Kirby and Bill talk about how some companies are dealing with the crisis. There should be value here for any organization. Listen in.
5 Types of Media To Blame
It has become very easy to blame the media for every crisis these days. But what does “the media” mean? It’s not a simple as you think. Here are 5 different types of media to blame.
I Learned A Dance In Quarantine
Want a break from the heavy? Need something to make you smile? We know…you need some Marketing Joy! Then check out this vlog created yesterday…as Kirby learns a dance in quarantine. Watch…enjoy…smile.
Create A Work From Home Kit
If you are a leader of an organization, you might have people working from home now. So how do you keep them connected to the culture? Obviously communication is important. Here are a few more ideas. Create a work from home kit. Check it out here.
As always, you can find all of this on our blog page here. But we thought this might be helpful as you look to lift your spirts and be inspired as you work from home. Oh…and if you want to be on our VIP list, you can sign up for that here.
by Kirby Hasseman

With the launch of my new book “The Give First Economy,” I reached out to several of my friends and peers that do podcasting and content to see if they could help me out. It’s always a vulnerable email to send out that says “please help me.” So I was humbled and honored that several people were kind enough to take me up on the offer. What was really cool was that each of these conversations, while they covered similar topics, were very different in tone and content.
That’s what happens when you are interviewed by professionals. They all have their own view, tone and vision for interviewing. Here are a few podcasts that were kind enough to have me.
Skucast with Bobby Lehew
Bobby Lehew is one of the most cerebral people in the Promotional Industry. He is an extremely well-read and thoughtful interviewer. Bobby wanted to dig into part 2 of the book first, and then chat about “giving first.” He even shared his own experience with getting too caught up in the chaos and the need to incorporate some meditation as a practice in your life. Listen to that conversation here.
So You’re In Sales with Roger Burnett
Roger is a believer in the “give first” philosophy and has created a business model around it. Roger dug right in on the concept of the book and wanted to unpack the idea that we have an “Appreciation Gap” in most organizations. Listen in to Roger and I here.
Clone Yourself with Sam Kabert
Sam Kabert is another friend of mine in the Promo Industry and is known for his SWAG Sam personality. But Sam has also become an expert in getting more done through the use of Virtual Assistants and speaks about that all over (he has even written a book about it). Sam and I have a pretty soulful conversation about the ins and outs of getting more done…but being more fulfilled and happy. Sam wants to go deep in his interviews and he does a great job drawing that out. Listen to that conversation here.
There are some more great conversations coming up soon and I will share those as well. But the book has done well (so far), in no small part to these amazing and gracious people that have been willing to have me on their podcasts…and lead a conversation. I so appreciate them “giving first” in this way.
If you want to keep up with all of the content on our site, please check out our blog page. We keep nearly all of the content we create in that one place.
by Kirby Hasseman

We all have “that voice” in our head. I have talked about it before. It’s the voice that says you are not smart enough, or that no one cares what you think. It’s a voice that we all have to overcome if we want to put ourselves out there and live our best life.
Trust me, when I say you can overcome it. It can be done. But even after you overcome the voice at one time, or in one area, it will come back.
When you put yourself out there again, or when you step into a new situation, or push yourself further than you are used to pushing yourself, “that voice” will come back…and be louder than ever.
This happened to me quite a few times with the release of my new book. Let me give you an example.
During the week of the book launch, I wanted to make a big splash. I am proud of the new book and wanted to get it into as many hands as I could. I had even read a book called “Book Launch” so I could be extra prepared with strategies and tactics. So I prepared a “launch date” of January 6th and worked hard to schedule posts, videos, podcasts and more to make sure the new book did a canon-ball in a small pool!
I felt like I was everywhere!
As a matter of fact, after the launch on Monday and a podcast with Commonsku on Tuesday, when Wednesday rolled around and I was posting ANOTHER podcast, “that voice” was screaming at me!
“You are getting over-exposed,” the voice was yelling.
“No one wants to see this much of you,” it continued.
“Who do you think you are?” it bellowed.
To be honest, I was a bit overwhelmed and was thinking of pulling back (3 days into a book launch). Was this all too much? Are people becoming annoyed? Am I overexposed?
Then something funny happened. On that Wednesday, Roger Burnett posted his “So You’re In Sales” podcast to the Promo Professionals Facebook group. I really felt like everyone in this group was tired of me! But in that comment stream a person who I know and respect commented “Oh…I had no idea Kirby had written a book! Thanks for sharing…I will check that out!”
I was totally convinced I was “over-exposed” and a person I know, who knows me, is in the same profession and in the same Facebook group had no idea I had written a book!
That was when I got a powerful reminder. “That voice” is a liar.
If you are on a path of creating something new or pushing yourself beyond your comfort zone, that voice will tell you to stop or that it’s not good enough. Don’t listen to it. Keep going. That voice is a liar.
Thanks so much to everyone that has helped me with the launch of the new book. I sincerely appreciate it. You can find the paperback and kindle version here.