by Kirby Hasseman
Riddle me this. We are living through a strange season in the world today. We have pandemics, racial injustice and murder hornets. Nearly every event in the country is on hold or has been shut down and in-person meetings have all but stopped. So how do you create a successful company launch during this time? For that matter, how do you create buzz and excitement around any new product or initiative when we can’t see our customers face to face and everyone’s attention seems to be more distracted than ever? How do you successfully launch?
Let me introduce you to brandivate.

In the interest of transparency, the folks at brandivate are my friends. I got to watch, up close and personal, how they decided to start a company during a pandemic, and I was privileged to be one of their “brandvocates” (I will explain in a moment). But regardless of my personal relationship, brandivate created a Masterclass on how to launch a company (or product, or initiative) during these strange times using Branded Merchandise and Social Media. I was so impressed. So I wanted to share the story, and a few lessons that might help you in your next launch.
What Did They Do?
brandivate is a marketing, coaching and consulting company specializing in the Promotional Products industry. Led by two industry professionals, Bill Petrie and Kelsey Cunningham, brandivate wanted to announce their new business venture with as much fan fare as possible on a very limited budget. Sound familiar? So with that in mind, Bill and Kelsey created a curated box of nice branded merchandise and sent them to a select group of friends in the promotional industry.

In the box was a personalized and numbered membership card (or brandvocate card) for each person, a nice, soft tri-blend t-shirt (you know I love soft t-shirts), coasters, and more! It was a great group of products! Finally, included in the box, was a card that explained the concept, the items and gave suggestions on how to post on social media to help create a buzz on social media about the campaign. If you want to dig deeper into the exacts of the campaign, Bill posted about it on his blog here.
What happened with the group was really cool.
As you might expect, the friends and influencers in the industry were delighted with their “swag boxes,” and wanted to help. So on Day 1 there were a few people that initially posted the Membership card and pens (as requested). Then the group started to get more creative. And as the week went on, the brandvocates all started to compete (in a friendly and unorganized way) to see who could come up with the most creative post. It was a fun competition among friends in the industry, all on behalf of brandivate…and it created quite a buzz in the Promotional Products industry.
As a side note, if you want to know the winner of this friendly competition, it goes to David Shultz who created this video to post on the Brandivate Facebook page. How fun is that?
The gang at brandivate delighted a few fans, raised the awareness of their launch (during a pandemic no less) and created a buzz on Social Media. That’s great. But did it garner results? I asked for the details and here was was the answer to the question:
“Did you get business results from this campaign?”
Yes, yes, yes, and yes! Numbers are still coming in but we can conservatively say we’ve seen a 30% increase in likes on the FB page, 15% increase on Instagram, 20% on twitter. We saw a 25% increase in content subscriptions on the website as well.
From a sales perspective, we have four active quotes as a direct result of the campaign with one of them doing the same type of social media launch for another company. Last, and this is the most challenging part to quantify, the engagement on social was far greater than we could ever have expected – almost to the point where it was impossible to keep up. When you couple that with the level of creativity on the posts, videos, and comments, we created a cost-effective, fun, and, most importantly, engaging way to make the brandivate brand feel like everyone was a part of the launch.
And that, my friends, is why I say that you can still create an amazing product launch, initiative launch or even company launch right now…using branded merchandise as a catalyst. Now here are some quick takeaways on what I think they did right!
Target Your Market
You might be thinking, “If this is such a great launch, why didn’t I hear about it?” If so that’s cool. They don’t need you. It’s not that they are elitist. They just know their market. They focused specifically on their targeted audience. That is one of the strengths of great branded merchandise. It is incredibly targeted. Kelsey and Bill reached directly into the market they were trying to reach…with no waste.
Select Great Branded Merchandise
When you create a campaign to launch a brand, the merchandise you select is directly representing you. You don’t have to buy the most expensive piece on the market, but now is not the time to be cheap. Select quality. You want to create an impression of high value. And let’s face it, the value of a branded product is determined when they are used over and over again.
Tell Them WHAT To Do
One of my favorite parts of the campaign was so simple, but often overlooked. They told their “tribe” what to do to help them! So many times, the people who love and respect you want to help you succeed in your venture, but they don’t really know how. Sure, maybe they can buy from you. That’s great. But in creating this campaign the brandivate team told their ‘brandvocates” exactly what to do to help make the launch a success.
So there you have it. How do you successfully launch? Here is a simple case study on how to use branded merchandise and social media to create a real splash with any campaign.
If you want to talk to someone on our team on how to help you create an awesome launch, head to our Branded Merchandise page here for more information!
by Kirby Hasseman
Yesterday, my wife and I had lunch at a brand new restaurant in Coshocton. And when I say “brand new,” I mean it. They opened yesterday at lunch…and we were there. The new place is called Main Street Station and it’s next door to the Hasseman Marketing office. So we were able to watch from a close distance at how hard they have been working the last couple of months to get ready for this.
Starting any new venture is hard, but working to open a restaurant during a pandemic has to be top on the list of challenges!
Amy and I were there because we are excited to have a new dining spot in Coshocton. But we were also there because we understand how hard it is to start something new. It is challenging and fun, and exciting and overwhelming and scary. As a matter of fact, it can be all of those things at nearly the same time! Your team is looking at you for answers that you don’t yet know. Everything is being done for the first time.
And during those times of launch and exploration, it’s important for a community (any community) to celebrate new beginnings.
These new ventures require bravery. They also require time and money and hard work. But the one thing that people often forget about new businesses is, they require support. If you want to have new gym in town, you need to join it. If you want to have a successful restaurant in town, you need to go and enjoy it.
When someone in your community starts something new, make sure to celebrate it. Patronize it and spread the good news. Look for positives to share…and be a part of the reason that new venture succeeds.
P.S. Amy and I had a great lunch at Main Street Station yesterday. The food was fantastic (and there was a lot of it) and the new decor looks great! And as a side note, both of my daughters are working there too…so stop in and see them! Good luck Main Street Station! You are off to a great start!
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by Kirby Hasseman
It’s time for Episode 41 of the He Said She Said Podcast with Hasseman Marketing! This podcast is designed to give an inside look at being married and being entrepreneurs and the projects we are working on and the challenges we are facing! We talk about business, family, community and more. So listen in and let us know what you think!
On this episode we talk about…
Trending Topic
This week Kirby and Amy talk about the importance of getting away. During this different time, Kirby and Amy discuss their struggle with the idea of needing some time away to recharge…and how to do it.
Weekly Whirlwind
This week in the Weekly Whirlwind we talk more updates on the building at 539. Progress is really happening as the 2nd floor nears completion and destruction on the 3rd floor starts. Kirby talks about an uptick in print business during this time and the new Hasseman U. You can learn more about that here.
Lesson In Life
This week in the “lesson in life” Kirby and Amy talk about the importance of showing up and doing a little each and every day. You can read a short blog about that here. So many people succeed because they just don’t stop!
Shout Outs
Each week we want to give a shout out to an organization or an individual doing good work. This week we talk about two couples in Coshocton County that drove around Coshocton in an RV, playing patriotic music on the 4th of July and handing out hot dogs and popsicles. So cool. Learn more!
So that’s a wrap! Thanks for listening to Episode 41 of the He Said She Said Podcast! Any feedback will be welcome as we try to provide you value! If you want to subscribe you can do that where you normally get podcasts…or you can head here to follow on Soundcloud.
Thanks so much for listening! If you have any topics you want Kirby and Amy to cover, please comment and let us know! Oh…and if you like this content, check out this page where you can find all of the content we create!
One final thing…we have created a 5 Day Marketing Course you can take for FREE. There is no catch. Learn more about it here.
by Kirby Hasseman
So here we are in 2020. A lot has been made about the “unprecedented times” we are living. But here we are. As I have said before, we need to stop talking about things getting “back to normal.” The reality is, we don’t know when that might happen. We do need to take an honest look at where we are…and start working to succeed from here.
We need businesses to get rolling again. I mean, we NEED it. But you might be asking “how do I market our business in 2020?” Times have changed. People have changed. We need to consider that as we tell our organizations’s story today. So here are some things I see working (right now) to market your business in the world we live in.
Direct Mail
In a world where people are less likely to leave their home, direct mail has become more effective. Yes, it’s a bit old school, but it’s a low cost way to reach the masses right where they are. And if you can create a creative, valuable offer, you have a real chance to stand out in a mailbox full of bills.
Email
One of my favorite things that Joe Pulizzi says is that we are very comfortable ( as marketers) with “rented lists.” The radio, tv station or Facebook owns the list…and we just rent access. But a real, vetted email list of people who have subscribed to what you have to say is a list that you own. You get to decide when you send it, what they see, and who gets to see it. You have to provide value, or that audience can opt out. But there is real power in owning the list. And I am not sure how long it will last, but email open rates have actually gone up during this pandemic. Give value through your email list and you can make an impact in 2020.
Postive Content on Social
In this 2020 world of arguing politics, racial divides, mean spirited debates and complaining, your organization has a chance to stand out. Just create content that is nice! Regardless of the content platform, most of us are starved for something that provides us joy and inspiration. If you and your organization can show up like that (consistently), you have the chance to gain a real audience and a real following.
Branded Merchandise Kits
You don’t need me to tell you, but the traditional way we see our customers and employees has changed right now. Many events have been cancelled. Trade shows have been put on hold. Heck, even the idea of going to work has shifted (it’s hard to believe March was only like 4 months ago). With that in mind, Branded Merchandise kits can be an EXTREMELY powerful tool to reach your target audience. When done right, branded merchandise kits can improve brand affinity, affect behavior, help company culture, and yes, get people to pick up the phone. I talk about one of my clients using branded merch to replace an event they were holding here. If you have your team working from home, there is a kit for that. What if your team is coming back to work? You can create kit to (safely) welcome them back. What about creating an online conference and mailing attendees some cool swag to get them fired up? The possibilities are limitless.
Online Learning
I have been a believer is providing value first in marketing for a long time. Heck, I wrote a whole book about it! Well 2020 is a great time to do just that. Create online learning to provide value to your clients. Our friends at Commonsku created an amazing online conference to do that for their clients and over 800 people attended. It was awesome. That is the inspiration for us creating Hasseman U. We also spent some time creating a FREE 5 Day Marketing Course for anyone that wants to take it. The idea is to provide value for your clients in a new way. When you do that during this time, you have the chance to build real trust with customers and prospects, and come out stronger on the other side.
Those are just 5 ways that I see companies successfully marketing in 2020. I hope this gets your wheels turning! While these are not necessarily prescriptive for your business, what I will say is, now is not the time for business as usual. It’s a great time to really consider how you want to tell your story moving forward.
Good luck!
Want more content? Head to our blog page here for more.
by Kirby Hasseman
I got this great question on Linkedin this week…and it occurred to me that it’s a question on many organizations mind. So I decided to post the question and my ultimate response to “What do I post now?”
Hey Kirby! Quick question for you – with all this protest stuff going in, my boss is suggesting we stop posting anything to social media as it seems like it will fall on deaf ears. We feel like “hey look what we have to say about tutorials & screenshots while all this other stuff is going on.” I personally feel like we need to move forward as i’ve been consistent & been building up our presence and don’t want to lose the momentum. I’ve been working for so long to build it! Curious what your thoughts & perspective is on this.
As I mentioned, I love this question. It’s thoughtful and self-aware. And I think your boss has a point about being mindful of the world around you as you go to market. You never want to come off as tone deaf when challenging times are around us. And if they mean you should take the day off, then I understand and could get on board. But overall I think it’s okay to continue to tell your story in a mindful and intentional way.
Serving Versus Selling
The question I always ask myself is whether or not I am going to market with a servant’s heart. If you are just “sell, sell, sell,” then your boss is right. You don’t want to look like a thoughtless jerk on 3am infomercials. But if you are being mindful of the times, then you can probably create content that serves people where they are…right now. For your offering, online training might be seen as more important than ever. In addition, there are some people that will be hungry for something else to see or think about. You could be providing a positive alternative.
What Are We Doing?
I always tell people that you can tell what I really think about Branded Merchandise by what I put my logo on. If I am willing to spend my money on it, I really like it. The same idea is true with content strategy. The most honest answer comes from the fact that we are continuing to create content. We are trying to create content and offerings that are appropriate for the time…but we are moving forward. We have even pivoted to create some Free Marketing Training because that feels right at this point.
The best content strategy, in my opinion, starts with Giving First. My hope is it will provide value to customers in a way that is meaningful.
In the meantime I am going to work hard to listen to my community to make sure I am not way off base.
Want more content to help you grow? Check out our blog page. We have new content all of the time! And if you want to dig deeper on giving first, you can check out my book on the subject here.