by Kirby Hasseman
I got this great question on Linkedin this week…and it occurred to me that it’s a question on many organizations mind. So I decided to post the question and my ultimate response to “What do I post now?”
Hey Kirby! Quick question for you – with all this protest stuff going in, my boss is suggesting we stop posting anything to social media as it seems like it will fall on deaf ears. We feel like “hey look what we have to say about tutorials & screenshots while all this other stuff is going on.” I personally feel like we need to move forward as i’ve been consistent & been building up our presence and don’t want to lose the momentum. I’ve been working for so long to build it! Curious what your thoughts & perspective is on this.
As I mentioned, I love this question. It’s thoughtful and self-aware. And I think your boss has a point about being mindful of the world around you as you go to market. You never want to come off as tone deaf when challenging times are around us. And if they mean you should take the day off, then I understand and could get on board. But overall I think it’s okay to continue to tell your story in a mindful and intentional way.
Serving Versus Selling
The question I always ask myself is whether or not I am going to market with a servant’s heart. If you are just “sell, sell, sell,” then your boss is right. You don’t want to look like a thoughtless jerk on 3am infomercials. But if you are being mindful of the times, then you can probably create content that serves people where they are…right now. For your offering, online training might be seen as more important than ever. In addition, there are some people that will be hungry for something else to see or think about. You could be providing a positive alternative.
What Are We Doing?
I always tell people that you can tell what I really think about Branded Merchandise by what I put my logo on. If I am willing to spend my money on it, I really like it. The same idea is true with content strategy. The most honest answer comes from the fact that we are continuing to create content. We are trying to create content and offerings that are appropriate for the time…but we are moving forward. We have even pivoted to create some Free Marketing Training because that feels right at this point.
The best content strategy, in my opinion, starts with Giving First. My hope is it will provide value to customers in a way that is meaningful.
In the meantime I am going to work hard to listen to my community to make sure I am not way off base.
Want more content to help you grow? Check out our blog page. We have new content all of the time! And if you want to dig deeper on giving first, you can check out my book on the subject here.
by Kirby Hasseman
With some extra time on your hands during the pandemic, many people have decided to create content for their business and personal brand. I am excited to see the increase in activity in video, podcasts and blogs all over the business world. I think it’s a great use of time, and a great way to use this time to create long term business value. But as you start on your content journey (or if you are just considering it now), it’s important to not just “run and gun” your content. Here are a few questions to consider to make your content marketing pop.
Does This Answer a Question Or Concern of My Customers?
When I speak to business leaders, marketers and entrepreneurs about creating content, one of their concerns is where to start. What topic should I cover? What should I write about? The easiest place to start is to make a list of questions that your customers and prospects ask all of the time about your product or service. You probably already have the answers, because you handle them all of the time. If you can write a blog or create a video that answers that question you probably have a good piece of content.
But I think it’s important that this is not just a sales video. It’s not an ad. So many people create videos that say they are answering a question, but it’s really a full blown marketing pitch that only sells their own product. The idea is that you create value by answering a real question and add value to the customer. Once you have created value in the customer’s mind, and built trust, that is a great time to offer your product or service as a potential solution to the customer’s problem.
Does This Have a Point of View?
The famous Sports Talk Radio Host Jim Rome has a mantra he says to his callers. “Have a take…and don’t suck.” That might be good advice if you are calling a radio show, but these are great words of wisdom if you are creating content. Have an opinion. The idea of content marketing, in many ways, is to establish you or your brand as the expert. We go to experts for their opinion on matters. These experts have earned the right. That’s you. You have put in the work to be the expert in your area. So if you are going to take my time with a piece of content, have a point of view. Have a take. And don’t suck.
Is This Created With My Customers in Mind?
Many marketers and entrepreneurs have a “Toby Keith” problem with their marketing. They “wanna talk about me” all of the time. When we focus all of our marketing or our content on our own company, we lose sight of what is important…meeting the needs of our customer. The best content is created wit the customer in mind. It answers a question they need. It educates them to help them do their job better or make their lives easier.
Donald Miller talks about this in his great book Building Your StoryBrand. Many companies make themselves the hero of their story. It’s a mistake. As Miller says, in your marketing (and your content) you should position the customer as the hero of the story and your company should be the guide. So your customer is Luke Skywalker and your company is Obi Wan.
These are just a few questions to consider when creating a piece of content…and you want to make it pop. I think questions can be very powerful to lead us the right direction (I talk about more good questions here). If you have more questions about Content Marketing, check out Joe Pulizzi’s great book Content Inc on the subject here.
Thanks for reading! We will keep the content coming for you! If you want to catch up, you can head to our blog page here.
by Kirby Hasseman
I was asked recently to present a webinar on creating better video. The idea is, with this time of crisis, many of us are taking the time to learn new marketing techniques. So here are my 10 Tips For Creating Better Video. (And yes you can watch the VIDEO of this here).
Video is huge…and growing. It’s a great way to tell the story of your business. Here is a great statistic to consider. People remember 20% of what they hear. 30% of what they see. 70% of what they hear AND see!
Zoom calls and have shown us the power…and some possible pitfalls of video. So here is Top 10 List of Tips!
10 Tips For Better Video
1. Lighting Matters: We have seen the zoom call where you are backlit by a window. You are invisible. Consider lighting before you shoot.
2. Consider a Mic: Or at least work on good clear audio. Nothing is more distracting than bad audio…and it will keep people from watching the video…and getting your message.
3. Use a tripod.: Or do your best to keep the video steady. These are all just basics so you don’t lose people before they get your message at all!
4. Think Different Angles: What does this shot look like from a low angle? High angle? My former lead of video was 6 7. I always knew when he shot a video…because it was from his height. Some shots can look TOTALLY different from another angle. Put the camera on the ground. Or consider taking the next shot from a higher perspective. That’s why people love Drone footage.
5. Do An Extra Take! You think you have it…but you might not. Dogs might have barked. Emails dinged. Whatever. Do it one more time. You will thank me.
6. Don’t use Equipment as an excuse. For most of you…your phone is a GREAT way to start. As a matter of fact, I still use my phone a lot. The best camera is the one you have on you…and I have my phone all of the time.
7. Spend time on the Message. Spend time before you start to roll the video thinking about what you want to say. Create a script or outline or bullets. We think we can just “wing it” and the video ends of looking like we are winging it!
8. Create videos with your customers in mind. Answer their questions. Educate them. It’s not just about you.
9. Shared Platforms are powerful. Delivering Marketing Joy is great because I get to interview people that make me smarter…they help the audience…AND it gives you and them a bigger audience.
10. It’s not what you can create. It’s what you can re-create. Consistency is so important. Dollar Shave club is the exception. You don’t create one video and then you are famous. You have to show up again and again. Create something you can create again and again…think that way from the beginning.!
Thanks for checking these out! If you want more content, head to our blog page. And if you want to learn and grow more, check out our 5 Day Marketing Course here.
Finally, if you want to chat with us about video, or learn more about what we can do for you…head here.
by Kirby Hasseman
I saw a post on Facebook the other day that made me smile. It read “After years of wanting to thoroughly clean my house but lacking the time, now I discovered that wasn’t the reason.” It’s funny because we can all relate. It’s the idea of something we know we should do, but most of us don’t do. We might even want to do it, but don’t have the desire or discipline.
During this strange time, many of us are coming face to face with the “busy” excuse.
I have said for years that we are not “too busy” to do the things we want. For most of us, we simply don’t prioritize what we say we want. We just don’t make the time to execute. Busy is just an excuse. And now, with more time on our hands than we are used to, some of us are finding that out. But instead of taking advantage of the time, we are taking to social media to complain that we are bored.
For the last several years, busy has been the most over-used word in the English language. It was the answer to nearly every question in small talk (How are the kids? Busy!). But more importantly, it became the excuse for not being able to work on yourself, chase your dreams, or do the things you knew you should do.
And now…busy is not your excuse.
How do you make time to create content? I am too busy!
I can’t carve out the time to exercise…too busy.
I wish I had time to meditate, learn a language, or read a book. My life is just too busy.
There is plenty to be anxious about during this new time we are living in. But the good news, if you choose to look at it this way, is that you have gotten your time back. You are not “too busy.” So what will you do with it? Will you binge watch a new series on Netflix? Will you spend even more time on social media mindlessly scrolling your life away?
Or will you take the time to work on something that will give you purpose and growth? It’s your call. You are not “too busy.”
Thanks for reading! I am taking this time to write more and create more content. You can find most of it here on our blog page. And please feel free to sign up for our VIP list. We send out one email each week with all of the content in one place.
by Kirby Hasseman
In the book “This is Marketing,” Seth Godin covers a lot of very important topics that can help you become a better marketer and a better storyteller. You learn why you don’t need everyone as a customer. As a matter of fact, you need to find a “minimum viable audience” for your product, service or movement. But no lesson was more profound for me than the difference (as Godin defined it) between Brand Marketing versus Direct Marketing.
Brand Marketing Versus Direct Marketing
It’s important to note that Godin did not say that one was better than the other. There is a very important place for both Brand Marketing and Direct Marketing. It’s just vital to understand what both do…and where both fit in with your marketing strategy or plan. So let’s quickly explain the difference.
Direct Marketing
Direct marketing is a marketing action you take where there is a designed (and often immediate) action to follow. This is the email delivered directly to the prospect with the call to action that says “Buy now” or “Click here” or something like that. Direct marketers find an action that creates the specific result that they want, and then they look to do it over and over again. Direct marketing is measurable. You can see what the open rate on the email is. You can track how many people clicked the link or bought the product. There is an A + B = C feel to direct marketing.
Brand Marketing
Brand Marketing is also powerful, but much harder to measure. As Godin says, “Coca Cola does not think that if you see an ad during the Super Bowl that you will leave the Super Bowl party and go buy Coke.” The idea of course, is they are creating brand affinity and top of mind awareness. That way, the next time you are in the grocery store, you will think of Coke. Brand Marketing is important and is how long term success is often created in Advertising and Marketing.
Both types of Marketing are important and effective. Where you get in trouble, is when you create Brand Marketing and try to measure it like Direct Marketing. It will almost always fail. It’s just not set up to do the same thing.
As you consider creating your next marketing campaign, take the time to consider and understand what kind of marketing you are creating. Just remember, “Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.”
Thanks for reading! Want to keep up with all of our content? Check out our blog page each day to see what is new. Oh…and you can always sign up for our VIP newsletter. We send one email with all of our content each week.
by Kirby Hasseman
At Hasseman Marketing, we are proud of the team that helps us “Deliver Marketing Joy” each and every day. So we wanted to introduce you to some of our peeps with our series we call “Brand-ecdotes.” Today we get to meet Josh Williams.
What is something fun that not everyone knows about you?
Among the various creative things I enjoy doing, one of my favorite things to do is cook. I really enjoy spending an hour or two in the kitchen, prepping thing spices and herbs, making rubs, seasoning vegetables, and other things. When I cook, I try to go as close to whole ingredients as possible, including making my own pasta and sauces. It’s something I don’t do very often, because I get into a zone, and it makes making family dinners a little difficult, because my perfectionism makes me not want to settle for something simple and quick.
What is your all-time favorite Promotional Product and why?
I would say my all time favorite are the
super soft T-shirt Tycoon shirts with the butter wash finishing. They are incredibly soft, and as someone who has always aspired to make elaborate t-shirt designs, it makes the idea that much more attainable to the masses, because no matter how intricate you get, you don’t fall into the trap of multiple colors of thick plastisol ink making the shits uncomfortable, or nearly unwearable.
What is the current product you use all the time?
My Popsocket. I got one made with my art on it, and it’s the most useful tool I’ve ever had. It’s really versatile, and it makes my phone easier to handle. It also lets me personalize while leaving most of the actual phone uncovered.
What is a company or brand that you admire and why?
I may be biased because It’s run by one of my best friends, but I have a lot of admiration for
Rusty Waters Apparel, a rust belt themed clothing company from the Youngstown area. The owner, Kate Butler, has put a ton of work and hustle into the brand, garnering her a lot of attention, regionally and nationally, and has put a lot of herself into it. The shirts are creative nods to the cultures of Pittsburgh, Youngstown, and Cleveland, and the general Rust Belt area as a whole. They’ve also begun to branch out into just creative and interesting designs that don’t necessarily have to do with the region. A very inspirational company.
What is your favorite part of “Delivering Marketing Joy?”
One of my passions in life is seeing people really embrace and fulfill what they feel like they are here to do, some would call it their calling. The part I love of Delivering Marketing Joy is the moments when we have the opportunity to hand a package of promo, or more in my case, deliver a campaign, marketing strategy, brand, or video, that lets someone who’s struggling with the idea of pursuing their passions as a business see, perhaps for the first time, that what they’re doing is real, and legitimate. Helping people pursue what they love and helping them find success there is what bring me the most joy, especially when I can use my passions to help them get there.
