by Kirby Hasseman
As we enter into a new world, businesses are exploring new ways to do business successfully and safely. Most of us want to get back to some sense of normalcy, but we want to do it in a smart way. That is why Hasseman Marketing is announcing a new education series called Hasseman U.
The idea is simple. We want to bring as much education and value to our customers as possible, in a safe way. So each Thursday at 11am , starting June 4th, we will feature a different speaker in order to provide ideas and inspiration on how to succeed in the new normal. Each Hasseman U session is schedule to last only 30 minutes. There is no cost to participate and there is absolutely no obligation to buy. It’s just about providing value to our customers and prospects in a new way for a new time.
The schedule for Hasseman U (so far)
June 4 at 11am: Javier LaFontaine from Showdown Displays will be joining us to explain how powerful and important proper signage can be in order to re-open and keep employees and customers safe. You can register for this first session here.
June 11 at 11am: Doug Oslance with Starline is going to talk about reconnecting with customers in a meaningful way…and how to save some money while doing it! Sign up for this class here.
June 18 at 11am: Matt Eysoldt is the Master of Branded Masks…and more. Matt is joining us to tell us the trending products that will help you stand out in a nation trying to safely open back up! Click here to get registered for this one!
We have plans for more Hasseman U sessions, so please be on the lookout. Follow us on Facebook to make sure you never miss an update.
The goal is to provide value and the tools to succeed in this new world. With that in mind, now is a great time to sign up for the FREE 5 Day Marketing Course. Each morning a new lesson gets delivered to your mailbox in order to help you market better. And did I mention is was free? Sign up for that here.
by Kirby Hasseman
Every once in a while, we get a question about the ROI on branded merchandise. It’s an important question, but often one that is difficult to answer. The first reason is because people mistake the difference between Brand Marketing and Direct Marketing (I explain the difference here). But another reason it’s hard to measure the ROI is because it’s very difficult to measure how you “feel” about a brand.
I mean, how do you feel about this picture? Jeff Wickerham sent in this story.
A few months ago, I gave a gift to a friend, Donna. The gift was a branded Bluetooth speaker. I thought Donna would have a need for it and when I gave it to her, she really appreciated the gift. I hadn’t heard anything about the speaker up until this past week when my wife, Sarah, received a text message from Donna’s daughter. She was pregnant and delivered her baby…yeah! We were super happy mom and baby were healthy and safe. The personal piece which makes the story mean so much to me, is the following message:
“Tell Jeff this speaker he gave to mom allowed us to have praise and worship music during our labor experience and after. Our son approved and it helped our family “SmileOn Together”.
This is one of the reasons I am proud to do what I do for a living. The branded gift brought joy to someone else’s life and when Sarah showed me the text message and picture, it brought me even more joy. This story is another reminder for me to continuing to do what I love to do: provide value to people through branded products.
That is incredible. As Jeff says, it brings me joy. But how do you measure the ROI on Marketing Joy? The short and honest answer is, you don’t. But you know it when you see it.
If you want to see more content like this, please check out our blog page here. And if you want to dig into our Free 5 Day Marketing Course, you can find that here.
by Kirby Hasseman
It feels like we have all been captured in some sort of weird time warp over the last month. We have been asked to work from home, or not work at all. Businesses that were not essential were shut down…mostly. But this past week Governor Mike Dewine (who seems to be one of the nation’s leaders on response to the Pandemic) has announced that Ohio will begin to open back up on May 1st. Dewine was optimistic, but cautious.
Dewine said, ““We want to do this in a thoughtful way that engenders confidence and ensures customers and employees are safe.”
If you are like me, this is welcome news! I am excited to get back to work! And let’s face it, I am excited to turn the “business faucet” back on. Small businesses, which are the backbone of the economy, need to create revenue again. On the other hand, I want to keep my customers, my employees and my family safe. We all do. So I put together a list of a few products to re-open your businesses in a safe and responsible way.
Face Masks
If you had told me 3 months ago I was going to be wearing a face mask every day, I would have told you “I don’t think so.” But as we have learned, a lot has changed as comedian Julie Nolke hilariously explains to her past self here. The reality is, face masks are very likely going to become the new normal for a while. We are all going to need them, and probably more than one. And if you are opening a business, you are going to want your employees to have them. Not only will it help keep your team members safer, it will also provide your customers some piece of mind as well.
So if you are going to need face masks for your team, why not make them an intentional part of the employee wardrobe? Your team probably wears a shirt with your logo on it (if not, why not?), so why not provide them with a branded face mask as well?
But if May 1st is the deadline we are all shooting for (and I know I am), then time is of the essence. There are some great branded options on face masks, but production time can take up to 4 weeks. So if you want to provide employees a comfortable mask (that they will actually wear) and have some branding impact, now is the time to act. If you are interested now, please contact your HMC rep or click here to shop now.
Hand Sanitizer
There has been a run on hand sanitizer across the country, and the same has certainly been true in the Promotional Product industry. But suppliers across the country are working feverishly (too soon?) to make more. While the production time for most orders is between 6 to 8 weeks, it still makes sense to get it ordered right away. In addition, the perceived value of branded hand sanitizer has never been higher. I talk about the importance of perceived value here.
So when you are able to hand out sanitizer with your logo on it, you will be showing your heart…and hand out gold. If you are interested in getting some ordered now, please contact your HMC rep or click here to shop now.
Signage
In any time of crisis, communication is key. Whether through direct mail, video, social media, or email, it’s more important than ever to keep your customers and prospects in the loop. But what happens when you get them in the store? That is where having proper signage can be a huge factor in communication…and safety. Especially in a retail setting, these are essential products to re-open your business.
In order to make sure you help keep your employees and customers safe, you should consider having signs in your space that encourage social distancing (think stickers for your floor). You could have standing signs that talk to customers about what you are doing to keep them safe or even have a sign at the counter to remind them to be safe.
Either way, you want to make sure you communicate to keep everyone safe. If you want ideas about signage options for re-opening, please contact your HMC rep or click here to get your order going right away.
For more guidelines for “Opening Up America Again,” check out this document from NPR. The goal is to not only get the country open for business again…but to do it safely. If we can help you in any way, we want to do just that. Again, if you are interested in any of these products to re-open your business, please check out this shop that we have set up just for this.
Make sure you stay up to date with all of our content here. And if you want to use the next 5 days to work on refining and improving your marketing, consider taking our FREE 5 Day Marketing Course here.
by Kirby Hasseman
The following post was submitted by Jeff Wickerham. Jeff is a rock star for Hasseman Marketing…and we hope this post inspires you to be smart and safe AND to think creatively about your branded merchandise. Now take it away Jeff, and tell us how “We are apart together.”
It is hard for me to sell right now. I’ve never been the type of sales person who pushes product. I’m guessing if I did try to push more, my sales would increase, but that is just not who I am. I enjoy working with customers on projects and if what I am showing fits, I feel much more natural in selling that way. I also enjoy selling what I would buy. I’m more passionate about those products so it is much easier for me to sell them.
In today’s sales environment, there isn’t much going on. Not many people are buying because, well, not many people are working (at least they are not working how they traditionally worked). I do have companies which are open, but most people are working from home and are holding off on buying, because their businesses aren’t bringing in the money they usually bring in.
When this pandemic became for real, one of the first thoughts I had was we are all going to be separated/isolated/apart. The irony in this is that the only way we will be able to get through it, is by being together. We send e-mail. Some people call. We Zoom. Social media is a great tool. To know we are apart is scary, but to know we can get through this together, is a little less scary.
I came up with the phrase, “We Are Apart Together” and shared my idea with a few customers.
We would put this phrase in white ink on super soft t-shirts (because comfy t-shirts are the only t-shirts I like to sell), but not put a company logo. They could choose the color(s) of shirts which would represent their brand, and give/sell them to their employees and/or customers with proceeds going to a local organization who is aiding in the pandemic.
The customers I shared this idea with liked it, but passed on the idea. It either wasn’t in their budget or wasn’t in their marketing plan. When my wife came home from work that night (came upstairs from working on our home office), I shared the idea with her. She loved it, but wanted to put her logo on the shirt. She is a State Farm Agent and shared the idea with other State Farm Agents and they did a bulk order. The agents gave each of their team members a t-shirt, instilling in them that even though they are all working from home, they will get through this together.
This is exactly why I love doing what I do. Taking a promotional product and filling a need, which helps other people. We will all get through this, if we do it together.
We Are Apart Together!
Incredible job Jeff! We love to see people using branded merchandise to bring people together. If you want to see more content, please check out our blog page here. And if you want to learn more about creating targeted marketing, check out our Free 5 Day Marketing Course here.
by Kirby Hasseman
Branded merchandise is one of the most powerful tools you have in your marketing toolbox. Sure, we sell promotional products. So, you can certainly expect that we’re a little biased on the subject. But years of studies prove us right. Done well, branded merchandise powerfully impacts human behavior.
These are all impressive numbers. But it assumes one very important thing. To create results like this, you need to use promotional products correctly.
Like any other media, promotional products can be done wastefully, in-artfully, and even irresponsibly. All marketing channels can be done well, or they can be done poorly.
Don’t believe me? Then just consider this billboard that asks you to stop texting and driving…while expecting you to read a paragraph.
The point is, if you want great results with any marketing vehicle, you need to do it well.
The same is certainly true with branded merchandise. I have often said, you get what you pay for in promo. If you want to represent your brand well, take the time to consider which product you put your brand on! It seems simple, but so many organizations just gloss over it!
At a basic level, the best branded merchandise is useful. As marketers, it’s easy to lose sight of that. We want the newest, cutest, shiniest branded piece…and those are fun.
But if you want your marketing message to stick, it needs to be useful to the people you give it to.
Want to have a promotional product with a great ROI? Focus on perceived value.
Some of the best branded merchandise campaigns are built around high perceived value. What is perceived value in promo? It simply means that your customers think you spent more on the item than you actually did.
Leveraging perceived value in promo is when you only spend $5 but create $10 of goodwill.
When you focus on high perceived value items, you create brand affinity and fix the appreciation gap with your customers. You show them how much you appreciate them. And you create promotions that stick around. People don’t toss items that are genuinely useful, that make their way into the everyday routines of your customer’s lives.
Which promotional items have the highest perceived value?
There are plenty of promotional products which meet these criteria. Useful promo items with a high perceived value are available at any price point. Knowing your audience, your market, and your target demographic helps narrow down your options to those that will give the biggest ROI in terms of goodwill (we can help with that, of course).
There are a few products that often do well across many demographics. Consider these…
- Lip Balm: Lip Balm is an inexpensive marketing piece that outperforms its cost. Customers know lip balm retails for $2 to $3, but it will only cost you about $1, with your logo.
- Vacuum Drinkware: Yeti has a great product. And the company has done an incredible job increasing the perceived value of this category. Work this to your advantage. Your customer thinks this product should cost $30, and you can do it for $10 or $15. You’ll dazzle your customers with your generosity. (As a side note, this is why I say you should never buy a Yeti in promo.)
- Custom Calendar: Each year, people head to malls to spend $20 to $25 for their wall calendar. (Yes, people still use them.) Calendars let you put your marketing message on their wall (for a whole year) for just $5 to $7. Well, it’s a no-brainer.
These are just a few items that pass the perceived value test in branded merchandise. There are plenty more! Just make sure you spend the time to consider one simple question as you create your next campaign: Am I adding value?
Thanks for reading! Want to keep up with all of our content? You can do that here on our blog page. Oh…and now is a great time to upgrade your marketing education. Check out our FREE 5 Day Marketing Course here if you want to create more targeted and effective marketing.
