Big Goals Are Not Pass/Fail

hasseman marketing pass fail

Earlier this year, when talking about weekly goals with my team, I had an epiphany about big goals.

Let me set the stage. I had recently read “The 4 Disciplines of Execution” and wanted to institute some of the principles.  (If you want to learn about the book, I wrote about it here).  In doing so, I had instituted a weekly meeting and we discussed what we were going to do to move the company toward that goal.  The goal of this meeting is to keep people accountable and to keep everyone rowing in the same direction toward a goal.

But I noticed a pattern of language that I didn’t like.

If someone had set a goal for the week and didn’t make it, they said something very specific.  “Well I wanted to make 5 cold calls this week.  I only got 4, so I failed.”  Or they might say “I wanted to get 10 face to face meetings and I only had 7, so I failed this week.”

Then it hit me.

Many people believe that GOALS are Pass/Fail.  That’s one of the problems some people have with stretch goals.  They think if they don’t reach them, they have failed.  I don’t agree.  I love the idea of creating goals that stretch you.  My attitude has always been, “If I shoot for a crazy high sales goal, and almost make it, that’s amazing.  That will be much better than shooting for a low goal and making it.”

But that’s not everyone’s take.  Many people get discouraged.

So in that meeting I came up with another way of looking at a big/stretch goal.   I told the team, “Let’s stop looking at these as Pass/Fail.  Let’s start grading our success more like we did in school.  If the goal was 10 meetings and you only got 8, you didn’t reach the goal.  But you did get an 80%.  That’s a B!” This is not about letting people off the hook.  There is still accountability.  You want to get 100%.  But when it comes to most goals, progress (any progress) still counts.   So as you create goals for your coming year, don’t be afraid to think big.  This new grading system might give you a bit of encouragement to “make the grade.”

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Will THIS Work? I Have No Idea.

hasseman marketing will it work

It’s hard to believe it’s been over a half a year! For better than 6 months, I have been writing a blog post here each and every day.  It’s Saturday morning, as I write this, and here I am, typing away.  The experience has been enlightening in many ways, and it has forced me to stretch myself.  Ed Mylett talks about being successful starts with “keeping promises to yourself,” and this has been that for me.

But one thing it has truly taught me is what I DON’T know.  I don’t know what it going to work or resonate.  I don’t know what is going to help people.  Here is an example from this week.  On Monday I posted a blog that I wrote a few years ago.  It was 5 Business Lessons you can learn from Garth Brooks.  I was watching a concert with him at Notre Dame Stadium and that seemed appropriate.  It was a blog post that did very well.

Then on Friday I posted 5 Business Lessons you can Learn from Adam Sandler.  (I had seen him on the sideline of an NBA highlight).  I enjoyed writing this and thought it would really take off.  I linked to outside sources.  I referenced movies.  This post was viewed 8 times LESS than the one above.

Was it because Garth is better than Adam?

Is one better written than the other?

Was it the time of day?  Could it be the day?

What was the reason that one of them took off…and the other did not?   The honest answer–after 6 months of doing this every day–is I have no idea. I think this is a strange little mind game that holds people back.  They just don’t know what is going to work.  So they think about it.  Then they think about it some more.  Then they talk about it and plan about it…and do nothing.  This question of whether it is going to work creates a “paralysis by analysis.”

They literally “think” themselves out of taking action.

What I have learned from this exercise of writing every day is we need to do just the opposite.  We need to lean into action, precisely because we don’t know what is going to work!  That consistency of taking action is what will create the outcome we are looking for.  It’s not the one action.  It’s the many.

*In sales, we don’t make the sales call because it’s not the right time of day, week, year, etc.  But you don’t know.  So you might as well make the call.

*In fitness, we don’t start working out because we are going to wait for the next new workout plan.  Just get on the treadmill.

You get the idea.   Will it work?  Will it fail?  Will this be the magic video that goes viral?  The answer, if we are honest, is we don’t know.   Will this be the blog that has an impact and creates a mindset of change for you?  I don’t know.  So I will hit publish to find out.

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5 Business Lessons from Adam Sandler

hasseman marketing adam sandler

If you had told me, when I was first watching Billy Madison, that I was watching one of the most bankable movie stars of the next 20 years, I would not have believed you.  Adam Sandler was silly, obnoxious, absurd and, well, funny.  But I did not see this as an act someone could ride for more than one movie or two.

I would have been wrong.  Way wrong.

For years, Adam Sandler has made movies and money at the box office.  He has had some really fun movies (Happy Gilmore, Waterboy and Grown ups) and he has made some bad ones (think Grown ups 2).  But whether you like Sandler or not, I think he has several things to teach us about business.

Do What You Do:  Sandlers first movies were obviously not Academy Award winners.  But he found a formula that worked, and he stuck to it.  He was the goofy underdog that overcomes in the end.  Then, obviously a sports lover, he started making silly movies about sports.  He found his niche, and did not try to be something he was not.

Lesson:  Find your niche.  Be authentic.

Have A Crew:  One thing that always catches my eye with Sandler movies, is he has a consistent group of friends that he works with.  Sure, he is obviously buddies with Chris Rock, David Spade and Kevin James.  But his other cast of characters comes with him on nearly every project too.  When you have a crew you enjoy working with (and trust), keep working with them!

Lesson:  Find a team you trust…and stick with them.

Be Willing To Fail:  Though I enjoy some of Sandler’s movies, he has certainly has had some stinkers (Jack and Jill and Little Nicky come to mind).  But each of these has involved him trying something and taking some creative risks.  The fact is, once people hit a certain level of success, many people don’t want to try something new.  They don’t want to fail.  I love that Sandler is willing to try some off the wall things.  They either work, or they don’t.  But he is already off to something new.

Lesson:  Take creative risks.  Failure is not the end of the world.

Let Others Shine:  As I mentioned, Sandler clearly likes working with friends.  He has even created a production company that produces movies that he is not even in!  He lets some of his other friends take the lead and showcase their talents whether he is involved on screen or not.

Lesson:  You don’t always have to be center stage.  Let others have the spotlight.

Be Willing to Branch Out:  Once he established himself in Hollywood, I like that Sandler did do some more family friendly movies.  Though he still has his core characters, he has done some movies that the whole family can enjoy.

Lesson:  Once you have a track of success, continue to grow. The most successful people, in any arenas, can teach us lessons we can emulate.  Adam Sandler has created an amazing career that nearly anyone could envy.  And best of all, it seems like he enjoys it too.   Bravo.

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The Greatest Distance in the World

One of my favorite quotes is, “The greatest distance in the world is the distance between “I know” and “I do.”

It’s a quote I use all of the time.  Why?  Because most of the problems or challenges in our lives have simple answers.

They are simple…not easy.

We know that if we want to lose weight we need to eat less and work out more.  Simple.   We know if we want to write a book we need to write one page a day. We know if we want to make more sales, we need to make more sales calls.  Yep…still simple We “know” the answer to all of these.  We just don’t “do” them.

On the other hand, most long-term changes in our lives don’t come from sweeping, huge, wholesale changes.  Often, they come from making small changes that we are able to maintain.  I see people all of the time make huge dietary changes in their life.  They might even successfully lose a bunch of weight in a short period of time.  It’s exciting and it’s impressive.  It takes a huge amount of energy and discipline.   Then they stop.  The choices become too big.  They become too hard.  So make one “slip up” and they slide back into old habits.  They gain the weight back and are incredibly frustrated with themselves that they could not keep up the “diet.”

That’s why I often advocate for small changes.  You don’t have to start training for a marathon.  Start by taking a daily walk.  Create a routine that you can maintain and maybe (God forbid) enjoy!  You can create a foundation of success that you are excited to build upon.

The same is true in sales and business.  So often we think we need to make sweeping changes to improve.  They are great…but can you maintain them?  What if you just: Made one more sales call per day? Answered the phone one ring faster? Sent out one thank you per week? Wrote one helpful blog post?

Create small changes in your business and they can make a big difference down the road.  Then you can decrease the distance between “I know” and “I do” just a little bit each day.

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3 Things To Improve Your Morning

How does your day start?  What are the first things you think about?  What are the first things you do?

If you are like most people, you start your day thinking about the yesterday.  You might be stressed about the work you did not get done…or the bills you did not pay.  You might be mad about a conversation with a co-worker or a spouse.   Or you might be worried about things coming up today or tomorrow.  You are thinking about all you have to get done.  You worry about the meeting you will have or the project that is nearing it’s deadline.  You are stressed that there will simply not be enough hours in the day to get it all done.

Either way a few things are true;

1.  You are not living “in the now.”

2.  You have started your day in stress mode.

Dr. Joe Dispenza talks about this phenomenon in his book Becoming Supernatural.  It’s no wonder, he says, that we feel like we are living the same day over and over again.  We start each day in the past! By the way, I totally get it.  I struggle with this a ton too.  My natural state is “go, go, go.”  That means when I wake up, my brain is ahead of me.  I struggle to not start my day “on the wrong foot.”  It’s a daily struggle. So what do I do?   Each morning, especially on those days where I can feel my stress taking over from the start, I do three quick things.

1.  I Take a Deep Breath:  The whole goal here is to slow my heart rate down.  There is no sense in starting the day in stress mode.  I know that intellectually.  But this simple exercise helps me take control of my physiology.

2.  I Make a Quick List of Things I am Grateful ForI talked about the power of this yesterday.  The fact is, you can’t be upset or negative when you are grateful.  So by re-setting my mindset to gratitude, it helps me to get back on track, mentally.

3.  I Get Up and Start Taking Action:  For me, a ton of the anxiety I feel comes for worrying about the problem…whatever that problem is.  Once I get up and start working on the project, I feel better.  For me, nothing cures worry like taking action on the problem. So on this week of Thanksgiving…gratitude wins again.  Let me know if this helps you…or share with me your “go to” morning strategy!

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10 Must Read Books For Entrepreneurs

If you read this blog at all, you know I read quite a bit.  But rather than just giving you a list like “Hey, here are some books I read,” I wanted to break them down into audience.   For example, if you are in sales, I wrote a list of books that you might want to read.  In addition, if you just want to grow personally, here is a foundational list of books I want my daughters to read.   Today I wanted to focus on 10 books that I recommend for entrepreneurs.

There are a ton of great books out there that can help you grow as an business person…but here are a few that have inspired me!

E-Myth by Michael Gerber:  This, my friends, is THE entrepreneur book.  It starts here for me.  I have read this book 10 times, and every time I read it, I am in a different place in my entrepreneurial journey.  It’s an easy read and it’s powerful.

Profit First by Mike Michaelowicz:  For me, this book was a game changer.  I listened to this book the first time, and I was honestly wondering if Mike was following me around!  We changed the way we did accounting in my business because of this book…and we are glad we did!

Finish by Jon Acuff:  If you are like most entrepreneurs I know, you don’t have a problem starting new things.  But do you finish?  Jon Acuff gives tips and tactics for moving things to the “done pile.”

Content Inc by Joe Pulizzi:  Yes…this is a marketing book.  But I think this book has great meaning to entrepreneurs trying to tell their story in the world today.  How can you become a “media company?”   Start by reading this.

SCRUM by Jeff Sutherland:  This book helps to answer the question, “how can my team and I get more done?”  The SCRUM methodology is incredibly interesting and allows you to think about project management in a totally different way.

The Automatic Customer by John Warrillow:  This one got me thinking about how you can make ANY business a subscription model.  I love books that make me think!  This one had me running new ideas in my mind for weeks.

4 Disciplines of Execution by Chris McChesney and Sean Covey If you have ever gone to an event and come back inspired, then watched your ideas get lost “in the whirlwind” of business, this is the book for you.  It greats down the 4 steps to implement “wildly important goals.”

The Go Giver by Bob Burg and John David Mann:  We always here that you need to be a “go getter” to be successful.  I love this take on giving first.

The Subtle Art of Not Giving a F*$k by Mark Manson:  I loved Mark’s take on life.  And once you get through the f-bombs, it’s pretty zen.  My favorite concept had to do with the idea of “what are you willing to suffer through?”  I love that.

Hustle by Jesse Warren Tevelow:  This is not the deepest book…but I really dug it.  The concept is he wrote the whole book in a week.  It inspired me to think of what I could do if I just got out of my own way.

Hopefully these inspire you as much as they have me!  Oh, and I am always looking for new books to read.  Feel free to let me know your favorites!

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