by Kirby Hasseman
If you had told me, when I was first watching Billy Madison, that I was watching one of the most bankable movie stars of the next 20 years, I would not have believed you. Adam Sandler was silly, obnoxious, absurd and, well, funny. But I did not see this as an act someone could ride for more than one movie or two.
I would have been wrong. Way wrong.
For years, Adam Sandler has made movies and money at the box office. He has had some really fun movies (Happy Gilmore, Waterboy and Grown ups) and he has made some bad ones (think Grown ups 2). But whether you like Sandler or not, I think he has several things to teach us about business.
Do What You Do: Sandlers first movies were obviously not Academy Award winners. But he found a formula that worked, and he stuck to it. He was the goofy underdog that overcomes in the end. Then, obviously a sports lover, he started making silly movies about sports. He found his niche, and did not try to be something he was not.
Lesson: Find your niche. Be authentic.
Have A Crew: One thing that always catches my eye with Sandler movies, is he has a consistent group of friends that he works with. Sure, he is obviously buddies with Chris Rock, David Spade and Kevin James. But his other cast of characters comes with him on nearly every project too. When you have a crew you enjoy working with (and trust), keep working with them!
Lesson: Find a team you trust…and stick with them.
Be Willing To Fail: Though I enjoy some of Sandler’s movies, he has certainly has had some stinkers (Jack and Jill and Little Nicky come to mind). But each of these has involved him trying something and taking some creative risks. The fact is, once people hit a certain level of success, many people don’t want to try something new. They don’t want to fail. I love that Sandler is willing to try some off the wall things. They either work, or they don’t. But he is already off to something new.
Lesson: Take creative risks. Failure is not the end of the world.
Let Others Shine: As I mentioned, Sandler clearly likes working with friends. He has even created a production company that produces movies that he is not even in! He lets some of his other friends take the lead and showcase their talents whether he is involved on screen or not.
Lesson: You don’t always have to be center stage. Let others have the spotlight.
Be Willing to Branch Out: Once he established himself in Hollywood, I like that Sandler did do some more family friendly movies. Though he still has his core characters, he has done some movies that the whole family can enjoy.
Lesson: Once you have a track of success, continue to grow. The most successful people, in any arenas, can teach us lessons we can emulate. Adam Sandler has created an amazing career that nearly anyone could envy. And best of all, it seems like he enjoys it too. Bravo.
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by Kirby Hasseman
One of my favorite quotes is, “The greatest distance in the world is the distance between “I know” and “I do.”
It’s a quote I use all of the time. Why? Because most of the problems or challenges in our lives have simple answers.
They are simple…not easy.
We know that if we want to lose weight we need to eat less and work out more. Simple. We know if we want to write a book we need to write one page a day. We know if we want to make more sales, we need to make more sales calls. Yep…still simple We “know” the answer to all of these. We just don’t “do” them.
On the other hand, most long-term changes in our lives don’t come from sweeping, huge, wholesale changes. Often, they come from making small changes that we are able to maintain. I see people all of the time make huge dietary changes in their life. They might even successfully lose a bunch of weight in a short period of time. It’s exciting and it’s impressive. It takes a huge amount of energy and discipline. Then they stop. The choices become too big. They become too hard. So make one “slip up” and they slide back into old habits. They gain the weight back and are incredibly frustrated with themselves that they could not keep up the “diet.”
That’s why I often advocate for small changes. You don’t have to start training for a marathon. Start by taking a daily walk. Create a routine that you can maintain and maybe (God forbid) enjoy! You can create a foundation of success that you are excited to build upon.
The same is true in sales and business. So often we think we need to make sweeping changes to improve. They are great…but can you maintain them? What if you just: Made one more sales call per day? Answered the phone one ring faster? Sent out one thank you per week? Wrote one helpful blog post?
Create small changes in your business and they can make a big difference down the road. Then you can decrease the distance between “I know” and “I do” just a little bit each day.
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by Kirby Hasseman
How does your day start? What are the first things you think about? What are the first things you do?
If you are like most people, you start your day thinking about the yesterday. You might be stressed about the work you did not get done…or the bills you did not pay. You might be mad about a conversation with a co-worker or a spouse. Or you might be worried about things coming up today or tomorrow. You are thinking about all you have to get done. You worry about the meeting you will have or the project that is nearing it’s deadline. You are stressed that there will simply not be enough hours in the day to get it all done.
Either way a few things are true;
1. You are not living “in the now.”
2. You have started your day in stress mode.
Dr. Joe Dispenza talks about this phenomenon in his book Becoming Supernatural. It’s no wonder, he says, that we feel like we are living the same day over and over again. We start each day in the past! By the way, I totally get it. I struggle with this a ton too. My natural state is “go, go, go.” That means when I wake up, my brain is ahead of me. I struggle to not start my day “on the wrong foot.” It’s a daily struggle. So what do I do? Each morning, especially on those days where I can feel my stress taking over from the start, I do three quick things.
1. I Take a Deep Breath: The whole goal here is to slow my heart rate down. There is no sense in starting the day in stress mode. I know that intellectually. But this simple exercise helps me take control of my physiology.
2. I Make a Quick List of Things I am Grateful For: I talked about the power of this yesterday. The fact is, you can’t be upset or negative when you are grateful. So by re-setting my mindset to gratitude, it helps me to get back on track, mentally.
3. I Get Up and Start Taking Action: For me, a ton of the anxiety I feel comes for worrying about the problem…whatever that problem is. Once I get up and start working on the project, I feel better. For me, nothing cures worry like taking action on the problem. So on this week of Thanksgiving…gratitude wins again. Let me know if this helps you…or share with me your “go to” morning strategy!
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by Kirby Hasseman
If you read this blog at all, you know I read quite a bit. But rather than just giving you a list like “Hey, here are some books I read,” I wanted to break them down into audience. For example, if you are in sales, I wrote a list of books that you might want to read. In addition, if you just want to grow personally, here is a foundational list of books I want my daughters to read. Today I wanted to focus on 10 books that I recommend for entrepreneurs.
There are a ton of great books out there that can help you grow as an business person…but here are a few that have inspired me!
E-Myth by Michael Gerber: This, my friends, is THE entrepreneur book. It starts here for me. I have read this book 10 times, and every time I read it, I am in a different place in my entrepreneurial journey. It’s an easy read and it’s powerful.
Profit First by Mike Michaelowicz: For me, this book was a game changer. I listened to this book the first time, and I was honestly wondering if Mike was following me around! We changed the way we did accounting in my business because of this book…and we are glad we did!
Finish by Jon Acuff: If you are like most entrepreneurs I know, you don’t have a problem starting new things. But do you finish? Jon Acuff gives tips and tactics for moving things to the “done pile.”
Content Inc by Joe Pulizzi: Yes…this is a marketing book. But I think this book has great meaning to entrepreneurs trying to tell their story in the world today. How can you become a “media company?” Start by reading this.
SCRUM by Jeff Sutherland: This book helps to answer the question, “how can my team and I get more done?” The SCRUM methodology is incredibly interesting and allows you to think about project management in a totally different way.
The Automatic Customer by John Warrillow: This one got me thinking about how you can make ANY business a subscription model. I love books that make me think! This one had me running new ideas in my mind for weeks.
4 Disciplines of Execution by Chris McChesney and Sean Covey: If you have ever gone to an event and come back inspired, then watched your ideas get lost “in the whirlwind” of business, this is the book for you. It greats down the 4 steps to implement “wildly important goals.”
The Go Giver by Bob Burg and John David Mann: We always here that you need to be a “go getter” to be successful. I love this take on giving first.
The Subtle Art of Not Giving a F*$k by Mark Manson: I loved Mark’s take on life. And once you get through the f-bombs, it’s pretty zen. My favorite concept had to do with the idea of “what are you willing to suffer through?” I love that.
Hustle by Jesse Warren Tevelow: This is not the deepest book…but I really dug it. The concept is he wrote the whole book in a week. It inspired me to think of what I could do if I just got out of my own way.
Hopefully these inspire you as much as they have me! Oh, and I am always looking for new books to read. Feel free to let me know your favorites!
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by Kirby Hasseman
“Busy” is the most over-used word in our culture today. It’s become the default answer for many people about how anything in their life is going.
How are you doing? Busy.
How is the family? Busy.
How is work? Busy.
Because of that, “busy” has lost it’s meaning. What does busy even mean?
I don’t want to be busy. I want to be productive.
This may sound strange if you read this blog a lot, because I spend a lot of time talking about “activity.” The idea in this blog from yesterday, is that you need to focus on the pro-active activities that lead you toward your goals. If you focus on those, every day, you will make steps toward success.
You might be thinking, “But won’t doing that make you busy?”
I can speak from experience when I say “yes.” But more importantly it will make you productive. I was reminded of this when I went on sales calls recently with another seasoned sales pro. We visited several customers. We dropped off samples. We had great conversations. We talked about new sales offerings. It was great! After the group of meetings I asked what we needed to do to follow up with these customers. After some thoughtful consideration, the answer was “nothing.”
I wasn’t sure why at the time, but that answer made me uneasy.
Then I figured it out. There was no next step. There was no call to action. We had some great conversations and engagements, but there was nothing we had decided to do to move the conversation forward. If that’s the case, then those calls were just “busy work.”
Action is important. But action for the sake of action is not the goal. The idea is to create action that moves to an outcome. Now don’t get me wrong. I am not suggesting we had to sell something right then. I just wanted to know what was next. It might have been:
*Sending a presentation with ideas.
*Calling to set up another appointment
*Writing an order
*Sending a sample
*Or even sending a note for taking the time time meet.
There needs to be a specific next step. And here’s the thing, your customers and prospects want that too! They have just taken time out of their day to engage with you. They have plenty of other things to do! So if they have given you the thing they can’t get back (time), what was the point of it?
So the next time you create a list of prospects and customers to call on, make sure to determine what you hope to make happen. What is the goal? What is the next step? Especially if you are going to call on me. If not, I will probably be “too busy” to see you.
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by Kirby Hasseman
If you are in sales, you need to read this. If you are not in sales, remember this…everyone is in sales.
I remember it like it was yesterday. I was at the PPAI Expo in Las Vegas several years ago on education day and had stepped into a class led by Greg Muzzillo from Proforma in hopes of being educated and enlightened. Greg did not disappoint. Years later, I still remember a question he asked. “In every business there is $15 an hour work, $50 an hour work and $500 an hour work. How many of you want to do the $500 an hour work?”
Without exception, the room full of people (including me) raised their hands. “LIARS!” he yelled at us. “All of you say you want the $500 an hour work, but every day you go straight to your desk to start on the $15 an hour work.”
For me, at this moment, this was a wake up call. His point was, there is nothing wrong with the administrative tasks in a business. They are vital. But as a salesperson, you bring the most value to your organization by getting in front of clients. When you are meeting with clients, you get the most return on your time. He finished with this statement, “There is no money behind your desk! Stop looking there!”
I love this. The fact is, it is easy and comfortable (as a salesperson) to do the non-sales activities. As I said above, they are important. They need done. But they are not the activity that brings you and your organization the most value on YOUR time. And that is the key, I think, regardless of what role you play in the organization. What is the role that you do that brings the company the most return?
*If you are in billing, it might be sending invoices.
*When you are at the front desk it might be answering the phone quickly and with a smile.
*If you are in sales, it is most likely meeting (face to face) with clients.
Anything you do instead of that is costing you money. In his new book, Clockwork, Mike Michaelowicz explains a concept called the QBR (Queen Bee Role). The idea is, the QBR is the most important role in a business. That needs to get done. Everyone needs to either serve the QBR or protect it. Figure out your QBR and focus your time and attention on that.
And remember sales team…there is no money behind your desk!
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